The initial consultation was great (the Dr. was a little snide but overall pretty friendly). I was greeted with friendly staff and they were just as excited as I was. The problem I had was that during the billing part of the consultation, I was met with lots of add-ons that racked up an additional $2k+ on top of the $2800.00 I was expecting it to be. I was told I'd need "custom" lasik (isn't that what it already is??) which would cost an additional $500 per eye, and that I'd need multiple surgeries on one of my eyes, and because of that, I should go ahead and purchase the Lifetime Plan for both eyes "on special for $275 per eye" and the tear ducts in both eyes "on sale for $250 per eye" even though this isn't supposed to be offered till AFTER surgery to determine whether or not it's medically necessary (because natural tear drops generally work just as well). I told them I had to think about it, and then they offered to knock it down to $100 per eye, per add-on. The billing admin. pushed for me to come in the next morning for surgery. (also, fyi, when my eyes got dilated, it burned and I could not see much of anything for hours, but when I got a second opinion the week after, my eyes were dilated without burn and I could see just fine. Another important piece: LVI had inaccurate evaluations for what was going on with my eyes....).
I left with a very unsettling feeling, and researched LVI once I got home. I couldn't find anything specifically for the Overland Park location. Upon my research, I found several news articles about how LVI (as a whole) pushed extras for commissions and their former Dr. "exposed" their unethical medical practices, and many patients left different locations with worse vision and infections, as well as reviews of people waiting 5-6 hours for their procedure, and articles about how LVI was being investigated.
I called LVI to cancel my appointment. They asked why, and I told them I could not go ahead with their procedure. They then offered to give me the whole package... "custom" lasik, tear ducts, and lifetime plan for both eyes, all for an additional $1k. (I did not know costs of medical procedures were negotiable...)
I CANNOT REVIEW LVI FOR THE EYE SURGERY!......I then went to Durrie Vision and had a great procedure for one price, everything included in the package. I had severe light sensitivity but I closed my eyes for 10 minute intervals for the first hour, while putting in walmart tear drops ($5-10), and I could see great...20/15! (drastic change from my 20/60 vision with severe astigmatism in left and amblyopia, and slight astigmatism in right with nearsightedness). I had it done almost a week ago and have had no problems! More expensive than LVI's negotiable "plan", but they have a $0 down-24 month-interest free-payment plan, and I knew my eyes were in the good hands of America's #1 rated Doc! Procedure didn't hurt a bit, and they give ya a valium if you have anxiety about it!
My point: Do not trust your vision with just anyone, even if it comes down to finances! And do not trust someone that negotiates costs just to get you in the door to meet their daily quota! RESEARCH, RESEARCH, RESEARCH!!!