I have been taking my dogs to Lake Pet Hospital for many years, and when our beloved Rottweiller got sick and died while she was staying there, a few months ago, Dr.Kathy was as devastated as we were. She did everything possible to save her, but she was old and it was just her time. Dr.Kathy called us just about every day to keep us informed as to how she was doing, and when Sheba died, the night before we were to pick her up, Dr.Kathy was as upset as we were. We now bring our new puppy to her without the slightest hesitation, as we know he is in good hands. I would recommend this pet hospital to anyone that cares about pets, as I know Dr.Kathy cares just as much!