- BBB Rating:
Both of my daughters experience were terrible. While getting dental work done, the person performing the work was txting and on fb the whole time she said. Hurting her mouth by drilling to deep cause the lady was fussing with her boyfriend. Thats very unprofessional!!! Its already hard to fine a good trust worthy dentist. Never going to kool smiles again.
My experience with Kool Smiles in Tupelo, Ms was horrible. There was rode work at crosstown and it made me 8 minutes late. My son was supposed to have some dental work and when I arrived and told them we were 8 mins late, the lady said that they would not see him and we would have to reschedule. Needless to say I walked out and will never bring my kids to Kool Smiles again. The lady was rude and that is not the first time that the employees at this location has been rude.
I had a bad experience with Jack Bonura, DDS on Canby Rd. here in Redding. He does terrible work and overbills for work he does not due. He also tried to put my 14 year old grandson on pain medication (Vicodin) for a filling. The Attorney General's office has a lot of charges against Jack Bonura. We go to court in Sacramento October 10 thru the 13th.