We had an emergency extraction referred by our regular dentist. After waiting 4 weeks for an opening we were given the runaround about their call center making a mistake! We were told the call center did the same thing to three other patients today alone but they were going to put an end to that. From reading the other review from 2013 and this being 2015 you would think they would call new clients ESPECIALLY EMERGEN... view moreLike this review?Yes|Flag Abuse
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- General Info:
Founded in 2002, Kool Smiles is a network of local dentals offices dedicated to expanding access to quality dental care for children and families in undeserved communities.
Kool Smiles provides preventative care, suppored with electronic health records. Good dental health is vital to lifelong health.
Call for a dental visit now.
- Payment method:
- amex, debit, discover, master card, visa
- Dental Hygienists, Dental Clinics, Dentists, Clinics, Pediatric Dentistry
Absolutely HORRIBLE customer service. I scheduled an appointment to have dental work done for my daughter. I was unaware I was speaking to the call center and they apparently do not check the actual office to ensure they are not over booking. I was then left a voicemail saying she could not be seen at her scheduled time with no other explanation. When I called the same call center tried to schedule me an appointment ... view moreLike this review?Yes|Flag Abuse