05/23/2012Provided by Citysearch -
Not at all happy. He left 2 assistants to snake out outside vent due to washer backing up into kitchen sink. No problems with sink or dishwasher draining at all as his assistants saw when they ran my water full blast for extremely long periods of time..hot and cold together! I told them the washer was draining better but they insisted on taking apart my sink to snake through there, told me I needed $200 more to run a camera, and claimed there were roots but NEVER showed me evidence despite my standing right there watching everything! Now my sink and dishwasher back up and the washer problem is worse than ever. I tried to get them back to fix what they screwed up but not able to talk to the owner just the wife and I doubt she reported my call. I would be very careful using this service. He installed my hot water heater and you have to be a contortionist to read the control dial and they left greasy hand prints on the wall and closet door.