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Jimmys Cab Company

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Business Details

9

years

in Business

Hours:

Regular Hours

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Payment method:
amex, master card, visa
Categories:
Taxis, Airport Transportation

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Reviews

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09/25/2016

Overall
Expertise
Professionalism
Promptness

So my boyfriend gets drunk & ends up stranded in Towson @ Towson U. He calls off a strangers phone @5 am cause his had died. He tells me he is stranded and to call him a cab. I live in Columbia so I had to search cab companies available. I call and first the address I was given was invalid to their system (reminder not familiar with the area). The woman was rude when I couldn't figure out the address & told me to call back when I got the right address & hung up. I did some searching and found an address that could work. I called back gave her all my info she told me my cab was on the way & before I could say anything , she hung up on me. Then the cab arrives. But I get a call , it's the taxi driver , my bf is telling me that the driver is telling him that they have to pay upfront. My Bf has no money, I begged the driver to take my boyfriend home he's drunk. He says sorry & hangs up . Kicking my drunk barely functional boyfriend out the cab. I have no idea where he is. Thanks jimmys cab

02/20/2016

Overall

Any time that I need to go anywhere and have no choice but to use this cab company, given the area I'm in, I will make sure I call 2 hours in advance. I have used this company for over a year now and never once had a good experience. It's disheartening that the people who have no other option but to take a cab have to deal with this. They have been more than an hour late on more than one occassion. I have almost lost my job, missed and had to reschedule several doctor's appointments which I've missed work for only to sit and wait for a cab that never shows. If you try calling after the 20 minutes (the time they tell you to call) it takes over ten minutes to get through to a nasty dispatcher who for some reason always has an attitude with you for calling. When the cab finally does show up, you are in for an overpriced ride of your life. For your life I should say.. Talking or texting, swerving in to lanes of oncoming traffic, running red lights.. ridiculous isn't even the word for it.

11/24/2014

Overall
smh

Driver literally drove only pressing the gas once he felt the car slowing way down. Slowed down approaching all green lights! Really??!! .. that's not how you get tipped!!!

10/30/2014

Overall

i waiting 2 hrs for a taxi and no one pickup the calls....the dispatchers have no customers skill... your drivers only want to take ppl who r going far distances or leaving big tips

10/02/2014

Overall
Rude

Late night dispatchers are very rude and nasty. Then when you call the main number to complain the woman who answers the phone is just as nasty and rude as the dispatchers. After talking to her it makes perfect sense as to why the dispatchers are equally as rude. I will be filing a complaint with the BBB

09/12/2014

Overall
taxi service

They have bad customer service skills and very bad timing and the drivers are impatient

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Jimmys Cab Company

(410) 296-7200

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