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Brands
All brands, HITACHI, PANASONIC, SAMSUNG, SANYO
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Reviews

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DS
Dan S.

03/19/2017

Overall

The tech was very professional and was on time for the appointment. He called ahead of time to tell me he was running behind, but still arrived within the 2 hour time frame he previously stated during our first conversation. He repaired my Hitachi rear projection tv in a timely manner and pricing was very reasonable. I would definitely recommend this company.

DH
Dana H.
Edited: 11/03/2016
Overall
Service

I have nothing but great things to say about Herbert.
He did a great job repairing my TV at a reasonable price.
His customer service is also excellent.
We have used him on more than one occasion and will definitely use his services when we need a TV repaired.
If you need your TV repaired don't look any further.

RG
Rick G.

09/28/2016

Overall
Selection
Service

Totally professional, does exactly what he says he'll do. He's honest, didn't try to snow me and I understood what the problem was.

Now if we could figure out some way to get Sony to build a reliable 60-inch that will last longer than 14 months . . .

KH
Kenney H.
Edited: 08/29/2016
Overall

WOW - all these 5 star reviews and I expected way better when I placed my phone call minutes ago but the guy seemed more concerned with getting me to agree to an $89.95 charge for coming out and giving me an estimate than anything else.
I asked "Well, can I not tell you what the TV is doing before committing to that?"
He went on and on about how he could make 1000 guesses over the phone and none of them could be right and then back into the whole drill about the $89.95.......
Here's some advice for whoever that was that answered my call:
Slow down - don't run straight into blahblahblah blah about coming out and charging your flat fee when you do your estimate and try to get someone to agree to that immediately. (At one point his speech was so jumbled and he talked so fast I couldn't even make out what he was saying!)
Treat potential customers like they're potential customers - all you had to do was let me tell you what the picture on the tv looked like then you possibly could've told me you've had success repairing similar issues and guess what? I probably would've scheduled an appointment.
Imagine that.
I totally get that you need people to realize that your time is valuable and there's a charge for the "service call" or whatever when you come out to do your estimate, but once that's already been established... just humor people a little bit.
I'd rate him half a star if it would let me.

DC
David C.

03/16/2016

Overall

I have asked Herbert to fix my DLP tv a few times over the years and on each occasion he was a true professional, very friendly and courteous and took the time to explain all options to me. His prices are very fair and I recommend him very highly to anyone that needs electronic repairs.

KL
Kierra L.

08/04/2014

Overall

Herbert came to my house three days ago to fix my 50" Samsung TV. I was a little confused about what he was saying at first, but it was worth a try. He arrived on time and was able to fix my TV within less than an hour at a reasonable price!!! He also walked me through everything he was doing. I recommend him to anyone. If you don't understand something just ask him.

RC
Ruth C.

07/17/2014

Overall

I am so glad we called H S Electronics to come fix our expensive TV that just stopped working all of a sudden! Mr. Herbert came to our house the day after we called, was on time and was able to fix our TV in no time. Great customer service, I definitely recommend H S Electronics.

tootski

06/04/2013

Overall

Herbert is right on time, polite, and knows what he's talking about. I will definitely call him again if needed.

cbutlersr

03/21/2013

Overall

I was very surprised at the cost of the repair as I figured it would have cost me and my wife more for the T.V. to get fixed But the T.V. Doctor was Polite and On Time Very Fast Service and we will definitely call him next time we need T.V. Repair

conniejp

02/11/2013

Overall
TV Repair - Excellent

I needed service on my TV and based upon reviews of HS ELECTRONICS called them. Mr. Sanders could not have more polite and extremely responsive. He was on-site within 24 hours and analyzed the problem. He is extremely efficient, knowledgeable and courteous. I would strongly recommend him and his company to anyone. He is a winner!!

paul.s.goff

01/27/2013

Overall

Had a problem with my TV.. Called HS Electronics... He showed up within a couple hours! Very polite and informative... Would reccomend this guy to anyone! A pleasure to do bussiness with!!

edwardj

09/12/2012

Overall
At age 66 this is my first rev...

At age 66 this is my first review but HS ELECTRONICS provided such a high level of in home service, at a very reasonable price. that I feel compelled to inform others that this is a service with which they would be well satisfied, should a need for tv repair arise.

wyndi.harp

07/05/2012

Overall
I searched for a repairman in ...

I searched for a repairman in the Franklin, TN area and several companies came up. One of them was HS Electronics. I contacted him by e-mail and got an immediate response. He came out, gave me an estimate, I agreed to the price and he fixed my T.V. right then and there. . He was a man of his word which is a rarity in our society.What a blessing to have met a man of such integrity. No wonder all his reviews are outstanding!

baking3

06/26/2012

Overall
Completely agree with all of t...

Completely agree with all of the 5-star reviews here. Mr. Sanderlin is courteous, professional, prompt (and calls when he's on his way). He offers plenty of scheduling options for the visit, and a 90-day warranty with his work (a fuse went out on our set a couple of weeks after the initial repair -- he fixed it quickly and at no charge). He also has a large service area (including Clarksvile). Absolutely recommend him for your repair needs.

izzi1s

05/10/2012

Overall
We had a few of our Television...

We had a few of our Televisions and a Home Theater receiver go out due to a blown transformer.

My wife called H S Electronics based on the reviews she read here. He came over and diagnosed the problems and wrote up estimates for the insurance company. He was so polite (And, even put up with my silly 4 and 2 year old children).

I can not say enough positive complements about the quality and professionalism that he exhibited during his visit.

If you are looking for a service repairman. Stop looking...You found him.

yopper51

12/09/2011

Overall
Herbert was very friendly, cou...

Herbert was very friendly, courteous, knowledgeable & honest! He also took extra time to answer questions I had re: my TV & the differances in the new TV's. Buying a new TV was my best option and he said if I had any questions re: purchasing one to feel free to call him anytime, which I did an am very thankful for his service & kindness & knowledge to help me make my decision. I would recommend him to anyone & use his service again if needed!

squachmo

07/10/2011

Overall
I appreciate Herbert and the ...

I appreciate Herbert and the time he took trying to figure out the problem with our Toshiba LCD television. Even though our TV was beyond repair we couldn't have asked for a better experience. I would recommend him to anyone.

parksmom

06/30/2011

Overall
Herbert was right on time and ...

Herbert was right on time and made me feel comfortable from the time he walked in the front door! He was very knowledgeable and professional. He fixed my TV (which would not turn on at all!) and saved me a lot of money!



I recommend Herbert Sanderlin and HS Electronics for any and all of your TV repair needs!

oldag71

01/15/2011

Overall
Excellent Service

I found Herbert to be courteous, friendly, very knowledgeable, and honest. He arrived on time and kept me informed of each step in the repair of my HD TV. I would recommend him to anyone.

Details

Phone: (615) 533-4494