In mybookOther Collection (edit)
Added to your other collection.
Removed From mybook!

We took this business out of your other collection.

Happy Trampoline

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

Hours:
Do you know the hours for this business?
Sponsored Links

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 1/31/2013

Overall
stay away!!!!

Run!!!! Ive owned several trampolines this was the shortest lasting, worst bouncing, worst customer experience ever!!...oh it was also the most expensive. My mat didnt even last more that a year and six months AND it was indoors for half the time. Another note...not all the hardware fit/worked...had to supply my own. Have pics of the hardware not fitting. When I tried to warranty my mat- it was a nightmare. It took over three months to get the response that I owed them for 85% of the cost of a "warrantied" mat. JOKE! I have pics and email threads from every step of the way. When I told the salesman how un happy I was about buying from him and that I would be voicing the same opinion online...he said, "know whats coming down the pipe about the consequence of committing libel on the internet!" ...um, wheres the libel?? LOL WHAT A JOKE!!!!!!!! Don't ever buy from these guys...thats just my opinion.

Was this helpful?Yes
|
Flag Abuse

Posted: 11/14/2012

Overall
This is the second trampoline ...

This is the second trampoline I purchased from this company. I purchased a small 10' about 5 years ago. After a few years when there was a hole on the net, I had requested a replacement net. With no questions asked, they sent out a replacement right away. All they asked was to email them pictures of the defected items to their warranty. My neighbor purchased a trampoline at Walmart and after one year, everything has deteriorated and there is no warranty. I don't mind paying extra to get a quality trampoline. So now my girls are into cheerleading, so I've decided to upgrade to their 10x17. Yikes, its over $2000!

Was this helpful?Yes
|
Flag Abuse

Posted: 11/8/2012

Overall
Love the guys here. This has ...

Love the guys here. This has got to be the biggest trampoline warehouse ever. I never knew there was a store specifically just for trampolines. I'm glad we bought from them. The Olympus Pro is a great trampoline. The kids love it, thanks for hours of family fun guys! Keep up the good service.

Was this helpful?Yes
|
Flag Abuse

Posted: 10/31/2012

Overall
Just received our trampoline f...

Just received our trampoline from happy trampoline. came via ups. took 4 days for trampoline to arrive, which as faster than i expected. took me and my son 2.5 hours to put together. i felt the instruction manual could have been better written. some parts were bit confusing. i called customer service and they walked me through, so that saved us bit of time. if there was any improvement, i felt manual could have been better written. aside from manual, this is a great trampoline. all metal parts are as thick and well built as described. we're happy with this trampoline. we expect this trampoline to last a long time.

Was this helpful?Yes
|
Flag Abuse

Posted: 8/24/2012

Overall
Do not buy a trampoline from happy trampoline

Woest customer service ever!! I have had nothing but problems with the trampoline since I got it. It is nOt an Olympus pro like they advertised, the mat has defects, they forgot parts that took two weeks ti get. The steal frame was machined correctly and had to argue and fight to get the part. Jeff will not corrorporate with his customers they threaten with fraud if you say you want to return it because off all the problems. I am now going to put up a fight against this company !!!

Was this helpful?Yes
|
Flag Abuse

Posted: 4/24/2012

Overall
I purchased a trampoline in Au...

I purchased a trampoline in Aug. of 2010 after doing some research online for the best trampoline available. I wanted to make sure my kids were safe and that I would have a trampoline that would last. I was burying my trampoline in the ground so I needed to make sure that it would be the sturdiest one I could find. the Trampoline arrived and right away I knew that I had been duped. Here are the problems that I have experienced with the trampoline since I received it: 1)the logo was painted on sloppily and looked smeared and tacky. 2) I called to get a different mat that had a better logo or no logo at all and "Jeff" from customer service told me that,"they all turn out that way and that it will just wear off in a couple of weeks when the kids start jumping". 3) the pad (covers the springs) disintegrated in 3 months. This was very frustrating since they claimed that it was the thickest most durable material etc.. 4)They said on their website that the springs are 8.5" long, which is standard size. However, they actually measure at 8 inches which is not available anywhere else. So finding a replacement mat from anyone other than them is impossible unless you buy a new mat and all new springs. Most companies only sell 7.5 or 8.5 inch springs. 5) After having the trampoline for only 1.5 years, my babysitter was jumping on the tramp and ripped through the center of the mat! I live in Utah, the trampoline was taken down for the winter 2 winters in a row. So in reality the trampoline was only up for a total of 4 months! I feel lucky that it wasn't one of my small children that fell through. I also feel lucky that my babysitter was not seriously injured! 6)I called HappyTrampoline.com and Trampoline Jumpers (who are the same company), to request a warranty of my mat as it had torn. They list on their website that their trampoline can is the sturdiest in the industry and that they have a 5 year warranty on the mat and a lifetime warranty on springs and frame. However, when I spoke to them about my warranty they were immediately defensive. Jeff asked me to send him a picture and a description of how it tore. I supplied him with all the necessary information as well as cutting and pasting the warranty info directly from their website. Jeff called me back and informed me that he couldn't warranty the mat without seeing it in person and that I would need to ship it to him. I shipped him the mat at MY COST of $29, only to have them quickly deny the claim by stating that the mat could not be warrantied due to "sun damage" that is not part of the manufacturers defect. I wrote them back and requested to speak to Jeff again. At this point he would no longer take my calls and I was told that he would call me back later, which he never did. 6) The warranty is a sham. They allege that my tramp is not covered by warranty due to sun damage. I assume that since the trampoline is marketed as an outdoor trampoline that it would be pretty obvious that it would experience some sun. 7) apparently you only get a warranty on your outdoor trampoline if it is installed indoors 8) worst customer service of all time 9) buy your trampoline from a reputable company that will actually stand behind their products 10) WARNING: IF YOU ARE A PARENT AND CONCERNED ABOUT THE SAFETY OF YOUR CHILDREN DO NOT BUY YOUR TRAMPOLINE FROM THIS COMPANY! MY 120LB BABYSITTER RIPPED THROUGH THE MAT DOING ROUTINE JUMPING AFTER ONLY 4 MONTHS OF USE. THIS TRAMPOLINE COULD SERIOUSLY HARM YOUR CHILD!

Was this helpful?Yes
|
Flag Abuse
Updated: 6/11/2015
Overall
love my new trampoline

Greatest give i ever got for my kids.. came in 4 easy to install boxes.. it was quite heavy but otherwise very easy to set up.. The quality is second to none and the skies the limit on jumping

Was this helpful?Yes
|
Flag Abuse
Updated: 6/11/2015
Overall
Great Quality

I'm a gymnast and I've had several trampolines in the past. This is by far the best trampoline I've ever owned. I'd recommend the Olympus Pro 10x17 to anyone.

Was this helpful?Yes  (1)
|
Flag Abuse

Posted: 9/14/2010

Overall
We love our trampoline, great product.

I'm glad to have found your company especially out here in Orange County Ca. There are no companies out here besides your Wal-Mart and Big 5's that actually sell quality trampolines. You guys have a very well built product and I will make sure my neighbors and friends know about your company. We bought the 14x16XHD Olympus Pro trampoline and the family loves it. Thanks Happytrampoline!

Was this helpful?Yes
|
Flag Abuse
Sponsored Links
Send to Phone
Happy Trampoline

(866) 790-1309

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Happy Trampoline

(866) 790-1309

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback