Hall Tire & Battery Company

My first experience was a few months ago. I was looking to have a front end alignment done, front brakes and new tires so I looked for places through Google. After reading the reviews I chose Hall Tire. Josh and his guys did a great job at a good price and talked to me all through the process.
Today I went back to have the rear brakes replaced expecting to have to pay from $200 to $300 dollars. Josh came to me and asked me to come out into the garage to look at my brakes. Once in the garage he showed my brakes compared to the new ones. He and his mechanic both told me they did not feel my brakes needed replacing. Most places would have just replaced the brakes, charged me for it and sent me down the road. The mechanic spent about an hour taking everything apart and putting it back together. When Josh told me they were finished with my truck I asked how much I owed and was told I owed nothing. I even tried to pay them for their time and Josh would not accept it. I live in north Greensboro and have no less than 5 tire shops within 4 miles of my house but I will gladly pass them up and continue to go to Hall. Other businesses could learn from Josh, Jimmy and the folks at Hall about customer relations.

Not what they used to be. I did much more business with Hall Tire & Battery 10 years ago or so. I took my car in recently with a bolt through the tire & didn't find the same friendly people whose attitude was customer 1st. This is a younger generation who would rather not be bothered with customers and their problems. I had taken a punctured tire off to leave for repair or replacement & was told I'd have to stay. Afterward I spent 10 minutes waiting at the counter while the young man ignored me until he finished his telephone chat. I will never go back and couldn't recommend anybody else go.

I have been doing business with Hall tire for years now. They don't try to sell you the biggest and most $$. I always tell them what my needs are and they show me my choices. I never go here with my husband and never feel taken advantage of. Thanks Hall Tire!

We purchased a set of 75,000 mile tires from Phil Hall owner of Hall tire and battery. We brought the car back at a later time because the front end was not in alignment and one of the weights had fallen off causing a minor shake. He calls us back and tells us that we did not need an alignment and our problem was that the treads on our tires were separating and the tires were getting ready to fall apart. I told him "okay, they are your 75,000 mile warranty tires" He tells me "I will fix you up first thing in the morning. I call back the next morning and he says "Oh, your tires are fine....I have your car running smoothly now..what you need are new wheel bearings...If you do not get new bearings your wheels will fall off of your car." I turned him in to the BBB and all he did was lie. So needless to say... our car has a set of worn out tires that did not last for the 75,000 mile warranty and when we hit a bump in the road our steering wheel shakes back and forth. Phil Hall claims to be a Christian and then does not conduct honest business. I brought a vehicle in there years ago and he told me the same story about the tread separating..that is his M.O. He tells you that you do not need an alignment and that your treads are separating in order to sell you a set of tires because he makes money off selling tires...not by doing alignments.