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Glass Doctor

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Business Details

We fix your panes! Home window repair, auto glass/windshield replacement and business storefronts. Plus insulated glass units, shower doors & mirror.
Hours:

Regular Hours

SunClosed

General Info:
**Glass Doctor** is one of the nation's largest full-service glass repair and replacement companies. With more than 275 qualified franchise shops, Glass Doctor is ready to fix your panes. Our professional service technicians make sure we get it fixed right the first time. You can feel confident knowing Glass Doctor trained technicians will treat you, your family and your property with the respect and safety you deserve. You'll know the price before we start, and there is never an overtime charge. Every customer's individual needs are important to us. Both residential and commercial business customers receive the same level of professional service. Our goal is to exceed your expectations. We look forward to being your preferred source for glass services today and in the future. Ask about our Advantage Plan, which offers priority scheduling and members-only specials. Call now to schedule your convenient service appointment. Professionalism * Scheduled appointment times and up-front pricing * Polite, uniformed service technicians treat your home or business as if it were their own Reliability * Emergency business service available 24/7 to be there when you need us * Certified, trained service technicians get it right the first time Safety * All our service technicians are background checked * Partners with the National Glass Association Convenience * Wide range of products and services in addition to repairs means you only have to make one call
Services/Products:
**Home, Auto and Business Glass Repair and Replacement** **Home** * Window Glass Repair * Insulated Glass Unit Replacement * Decorative Entry Door Glass Inserts * Glass Patio & French Door Repair/Replacement * Glass Shower Doors & Bath Enclosures * Custom Cut/Beveled Wall Mirrors * Custom Cut Glass Tabletops to Protect Furniture * Replacement Glass for Glass Furniture **Auto** * Windshield Replacement * 12-Month Windshield Breakage Guarantee * Windshield Chip Repair * Auto Glass Repair/Replacement * Domestic/Foreign/Trucks/Vans/RVs * Original Equipment Manufacturer Quality * Mobile Service - We Come to You! * Lifetime "No Leak" Warranty * We File Your Insurance Claim **Business** * 24/7 Emergency Board Up Service * Store Fronts - Repair/Replacement * Commercial Glass Doors - Repair/Replacement * Tempered/Laminated/Bullet Resistant Glass * Security Mirrors * Insulated Glass Units * Showcase Repairs * Custom Mirror and Mirrored Walls * Window Film (Safety and Security Film) * Scratch Repair Services available at participating locations only. Please call for details.
Brands:
Glass Doctor
Payment method:
amex, discover, visa, mastercard
Categories:
Glass-Auto, Plate, Window, Etc, Windows-Repair, Replacement & Installation, Plate & Window Glass Repair & Replacement, Windshield Repair, Storm Windows & Doors, Mirrors, Glass Doors, Shower Doors & Enclosures, Table Tops, Storm Window & Door Repair, Home Repair & Maintenance, Windows, Glaziers

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(866) 362-2728

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Reviews

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Posted: a month ago

Overall

These guys should get zero stars. They are by far the worst in customer service I've ever had the unfortunate luck to deal with. I set up an appointment with glass doctor last week for a Friday afternoon; no one showed up, and they did not call either. I missed the afternoon from work, and drove three hours to meet them at my rental. I called numerous time, and spoke with the national line representative each time. The local business (Augusta) never called me back, and never explained to me why they would not give me the proper courtesy. I called again this week, several times, and never received a call back. Yesterday (Wednesday), I called for one last time, and still nothing... I gave them my office number and personal cell phone number.
Stay away from Glass Doctor, they are definitely not professional, and don't care much about customer service.

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Posted: 2 months ago

Overall
Promptness
Selection
Service

Were responsive and quick to make apppointment. Were on time. Got the job done. That's not easily accomplished in my remote area.

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Updated: a month ago

Posted: 2 months ago

Overall

These guys are just another inept franchise providing unacceptable service. If you are looking for a customer-oriented service provider, keep looking as Glass Doctor is not it. I called for an estimate for a large window replacement for an unoccupied apartment and explained the apartment was a 45 min drive for me. Glass Doctor would only give me a 3-hour window. They never showed. They never called to say they wouldn't show. Wasted 5 hours waiting on these yahoos. When I called the receptionist was nice but seemed unable to understand why I was upset.

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Posted: 2 months ago

Overall
Promptness
Selection
Service

I highly recommend Glass Doctor. Gabe was very friendly and professional. He was able to contact my insurance company with a 3 way call to file the claim right then and there and schedule the repair of our windshields of 2 vehicles at our home for the next day which is 25 miles from Great Falls so I did not even have to leave home :-) The technician Jason was very efficient even though he had been at a previous customer out of Conrad that had taken longer than expected and the weather was wet,cold & rainy and it was already after 6 pm he had a smile on his face and went right to work. When I had spoke with Jennifer at Glass Dr and she said that Jason could still come to the house but it would be late and asked if that would be ok she was very kind, professional and friendly as well. I am thinking of getting new house Windows and they are definitely the company I will be using! Thank you for the wonderful service. Sincerely ~ Mark & Carol June Lehnerz

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Posted: 4/18/2016

Overall

The service Technician, Anthony, was able to save us hundreds of dollars by carefully replacing the cloudy glass on our wooden french door. If he hadn't been able to do this, we were going to have to replace both french doors.
He was also friendly and vacuumed up all the bits of sawdust after completing the project. Thanks!

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Updated: 9/5/2015

Posted: 1/25/2013

Overall
Selena in the office really he...

Selena in the office really helped me push my reluctant insurance company get a dealer winshield approved for my 2012 Mustang. And the installer, Josh did a super job. I would highly recommend their Tampa office.

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(866) 362-2728

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(866) 362-2728

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