I will not use this company again. I paid upfront $4000.00, They sent me a file list of recoverable files, I recieved my data and only a small percentage of files could be opened. The ones that did were corrupt and messed up. The photos were only thumbnails. Since they have a guarantee of a successful recovery or your money back, I called and they have been giving me the runaround. This has been going on for 4 months. Also it took over 4 months to get the data. I am trying to cancel the credit card they charged because of the poor customer service I am getting. I will not use them again. Buyer beware. Helpful at first. No longer.