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Furniture Row

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Business Details

40

years

in Business

Home To A Different Kind of Shopping Experience™. Find a location now!
General Info:
Furniture Row Shopping Center is a group of stores specializing in home furnishings, mattresses and linens, including Sofa Mart, Oak Express, Bedroom Expressions, and Denver Mattress. We carry a variety of brand names, all available at one convenient location. As one of America's fastest-growing furniture retailers, our focus is on providing a shopping experience that is tailored to your needs. We've taken great care to select the most popular styles made using the highest quality materials and group many of them together to make browsing and shopping much easier. Unlike most other furniture stores, our salespeople specialize in upholstery, wood furniture, or mattresses, making them product experts. Our everyday prices are better than most stores' sale prices, insuring a better value for you. With every Furniture Row™ Shopping Center experience, you'll enjoy a terrific selection of furniture that is fashionable, practical, and built to last at a great price.
Services/Products:
Leather & Upholstered Furniture, Dining and Accent Tables, Sofas and Sectionals, Recliners and Rockers, Shelving and Bookcases, Home Entertainment and Office Furniture, Lamps, Mirrors and Accessories, Dressers and Armoires, Bed Frames, Mattresses and Total Sleep Systems, Bedding and Pillows
Brands:
Furniture Row, Sofa Mart, Oak Express, Bedroom Expressions, Denver Mattress Company
Payment method:
discover, visa, amex, master card
Location:
Locations in 31 states
Categories:
Furniture Stores, Mattresses, Linens, House Furnishings, Beds & Bedroom Sets

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Reviews

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06/11/2014

I bought some expensive sofas but the price was so worth it, I bought them back in 2006 and its now 2014, and I still have not had any problems with them. We use our living room a lot, I paid a little more than $4000 for a 3 pc sofa. I see the reviews below and all I gotta say is you get what you pay for, you want something cheap then thats what you'll get. I recommend them 100%, I also pruchased a recliner for my gr... view more

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06/05/2014

Terrible service... lack of product knowledge... not a care in the world that we even came in to purchase furniture and I even got their in store credit card which has a zero balance because they don't have any sales ability to close a sale, I had to prompt the sales associate on what benefits the furniture had to get some product knowledge--I am closing my account today and will never return,. After being lied to b... view more

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03/28/2014

I would not suggest this place to anyone I went in with my sister and our kids ad we where both planning to buy new furniture and the guy that owns the place was being very rude as we where trying to look he was following us around like our kids where unwelcome..our kids were not jumping on furniture or hurting anything..I was looking at a bed and my son crawled up and sat on the bed.The owner walks by looks at me a... view more

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05/28/2013

My fiance and I ordered a living room set on february 15th. We were told that it is made to order and will take 6-8 weeks, then we will get a call to schedule delivery. So late april rolls around, about 9-10 weeks later, and we call to see what's going on. They tell us they are busy and back ordered so we wont have the set until late May (estimate the 23rd). So this date gets here and we call to find out our couches... view more

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09/11/2011
Great experience!

Freddy was great to work with. He was able to find out if the barstools we wanted were in stock and locate them for us. He then gave us a volume discount off the already low price for buying six of them. He was informative and helpful but not at all pushy.

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07/22/2011
i am trying to get some infor...

i am trying to get some information on who used my name to purchase furniture in 2009 my name is rosa rios i live in colorado and i never purchased any furniture there in harlingen texas the name that the person who called me on this said that their names are jose and virginia rivera i need your company to send me all information the day this furniture was purchased and whos drivers licence info they gave you pl... view more

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03/28/2011
Horrible quality

I made a purchase of $4000 getting new furniture for my living room & dining room. I purchased a lifetime warranty that I have come to find out does not exist & doesn't cover much damage. My recliner, end table & dinette have completely fell apart. My leather is wearing off of the sofa & remaining chair. When contacting the company they offered no warranty that I purchased separately. Horrible quality... view more

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03/02/2011
Bad product and customer service

Purchased a sofa for about $1,000 two years ago. The cushions and pillow are falling apart. The cushion threads are fraying and sticking out. You can't even tell what the original color is. One year warranty, okay that is what they give you. But, when a sofa is falling apart and the color has faded beyond recognition, you would think a company would do something. Nope.....stay away from Furniture Row companies.... view more

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08/06/2010
Denver Mattress Tyler tx

I worked with the female manager and she was so helpful. She explained why the Denver Mattress line is such a good value and how they are rated as one of the top 3 brands by Consumer Reports. She even showed me how she could fit me for a mattress! I have recommended them to everyone! And I only paid $499 for a queen set with a full 15 yr warranty.

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08/05/2010
Worst Business in Wichita Falls

The manager is extremely pushy and rude. I just wanted to look around and he would not stop following me. After finally losing him I was able to find an over priced mattress that was halfway comfortable. I told him im interested in this model and he tries to high pressure me into buying pillows. To top it off Denver Mattress is the only place in Wichita Falls that charges for delivery. $45 !!! I stopped the sal... view more

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