Kyle8607/23/2012This company overcharges and u...
This company overcharges and under-delivers when it comes to balloon rides. "Heaven Bound Ascensions", the balloon ride portion of Fun Makers Inc. promises approximately 60 minutes in the air, but instead descended after 35 minutes. Those operating the balloon were also quite rude during the process, offending my 83 year old grandmother on multiple occasions. When we discussed this with the owner of Fun Mak... view moreWas this review helpful?Yes No|Flag Abuse
claimed iconBusiness Response.08/15/2012
Our flights are typically 45 minutes to 1 hour and 15 minutes long. This particular flight was 45 minutes long. Length of our flights are determined by many factors including wind speed, direction of flight, availability of safe landing spots in the direction we are traveling, changing weather conditions which might affect our flight, physical capability of riders to stand during the flight and much more. Our balloons are at the mercy of the wind and therefore when the wind speeds up, slows down or changes direction then our potential landing sites are impacted. Passenger safety is our primary concern and therefore the leading factor when making a decision to land.