I had used Four Seasons for a number of years and this year I scheduled a fall furnace clean/checkup as usual. I had the appointment for about three weeks and was told my service window was 1:00 - 6:00 pm. No one had bothered to call me the entire afternoon of the appointment so when I called their office at 5:30 pm, I was told that they were still "within the window" and still could show up. Sorry folks, you blew it. I don't want you here during dinnertime and then have you rush though the job because I was last on your list today. You won't get any more business from me and I will share my experience with others.