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Five Star Plumbing

Castroville, TX 78009

(361) 730-1501

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Business Details

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Categories:
Plumbers, Leak Detecting Service

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Posted: 2 months ago

Overall
Expertise
Professionalism
Promptness

Five star rip off! knew it was a big leak job, but scheduled me at end of day, then fooled around and suddenly it was overtime charged me for that, then came back 2 days later, even though I had priority, and put me at end of day again, then overtime again so in desperation with leak getting worse said just fix it. messed around, did not know what to do, ended up not finding it but rigged a cutoff valve to see if it was with house or yard. meter still spinning so said it had to be yard .charged me $800 withnothing fixed, and told me I needed to dig up my yard to expose pipe I almost killed myself doing it . dry as a bone. called different plumber and they immediately saw problem and said it was in plain sight and they should have seen it. it was right where they had been working, and what they had done was not right and messed things up even more, and that they were incompetent. they were able to redo the mess 5 star had done and show me the actual leak and fix it INCOMPETENT.

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Posted: 6/14/2013

Overall

Five Star Plumbing has provided plumbing services to several of our homeowners and each has stated how professional and polite the plumbers have been during the service call. Five Star has provided reasonable pricing, quality service and is very interactive in calling before coming out to a home. <br>Art Velasquez is committed to providing the best plumbing service with a smile and we recommend him and Five Star Plumbing, because of the exellent work he has done for Heritage West Community.

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Posted: 6/10/2013

Overall
No sense of urgency

Nothing like the website describes. Called for help with water valve issue and the guy answering was like &quot;oh well I can't get anyone out tonight and probably not even tomorrow&quot;. Nothing like how their website describes them.

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Five Star Plumbing

CastrovilleTX 78009

(361) 730-1501

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Five Star Plumbing

CastrovilleTX 78009

(361) 730-1501

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