Posted: 2 months ago
Five star rip off! knew it was a big leak job, but scheduled me at end of day, then fooled around and suddenly it was overtime charged me for that, then came back 2 days later, even though I had priority, and put me at end of day again, then overtime again so in desperation with leak getting worse said just fix it. messed around, did not know what to do, ended up not finding it but rigged a cutoff valve to see if it was with house or yard. meter still spinning so said it had to be yard .charged me $800 withnothing fixed, and told me I needed to dig up my yard to expose pipe I almost killed myself doing it . dry as a bone. called different plumber and they immediately saw problem and said it was in plain sight and they should have seen it. it was right where they had been working, and what they had done was not right and messed things up even more, and that they were incompetent. they were able to redo the mess 5 star had done and show me the actual leak and fix it INCOMPETENT.