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Business Details

General Info:
For more than 70 years, Americans have relied on the nation's premiere propane provider, Ferrellgas, for their home, business, and agricultural propane needs. Throughout our history, we've prided ourselves on being not only propane industry leaders, but good neighbors to the approximately 1 million Customers we serve nationwide.
Gas Companies, Gas-Liquefied Petroleum-Bottled & Bulk, Propane & Natural Gas, Propane & Natural Gas-Equipment & Supplies, Utility Companies

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Major problem with the company is whoever is doing the scheduling. I had a bad problem too and was on fumes when the truck finally got here. Weather held them up for some of the time but scheduling was the first problem. I pay as I go so it wasn't a balance due on my end. They did make good on it and went beyond when they realized what had been done.

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Great company every since I switched over to there keep full program I never have to worry about my gas. They just filled me up. I have the budget bill program which evens out my payments. My old gas company didn't offer this. They had my tank full before the bad weather hit, if was me I probably would have waited till I was at 20 % and the ran out. Just thought I would share something positive since people have so ... view more

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They took the $ out of my account for a fill up on my 120 gal tank and didn't show up for 3 weeks to to fill it! It was winter and I was on fumes when they finally filled it!

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These people are merciless. We've been w/out heat at least 3 wks this freezing winter. Paid off my $539.31 balance days ago, and nothing. We only are able to heat two bedrooms or a little of the kitchen for my dogs. this is the worst company i have ever used for any purpose. Dont recommend them to ANYONE!!!

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I too wish I had read these reviews before choosing Ferrellgas for our new home. The only penny they will get from me in the future is because they are going to charge me when I tell them to come pick up their tank! I'd love to drag it to the curb and leave it there but that will just get me more fees. Stay far away! One star is definitely more than they deserve.

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Just got rid of them, They charged me $3.58 a gal last fill. $60.00 to spray soapy water on their tank fittings and my valve gointo the ground under the guise of a LEAK CHECK because my tank ran empty. Another way to gouge you. One star is probably a bit higher than they deserve.

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Do Not Use Ferrell Gas

Being a customer of Ferrell Gas has been the worst experience of my life. I've been a customer for about 16 months now. I only use gas for heating during the winter months and pay for my order in advance everytime. The winter of 2014 went great until my last order. I received a bill for over 300 dollars for the delivery. I ordered 100 gallons at $2.49 to finish the winter out and paid upfront so there had to have bee... view more

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Out in the cold with Ferrellgas propane. I wish I would have read some of these reviews before choosing them. Shopper beware!

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I called Jan 15, paid my bill and requested a refill of guest apt and main home. They did not fill. When I ran out of gas, they still would not fill up for 5 business days. They should not be allowed to operate in a utility industry that is critical in cold weather. After 18 years service is getting worse and I will switch providers as soon as possible- do not recommend. I was on auto fill, but they refilled too ofte... view more

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I have a suggestion to improve Customer Service and Satisfaction. I am a new customer and I need a tech to check my system to make sure I am ready for the tank to be filled. I have prepaid and I have been waiting all day up till 3:00 pm which has me frozen here on site. Why not set appts for a tech to come by and inspect in the next few days at a certain time so I can go on about my business. The the truck can s... view more

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