Ferguson Bath, Kitchen & Lighting Gallery
Nobody expects more from us than we do. Get the quality pipes, valves and fittings, waterworks, heating and cooling equipment, parts and supplies you need, when you need them.
- General Info:
Step into a Ferguson Bath, Kitchen & Lighting Gallery and you'll immediately be inspired by what you see - beautifully displayed lighting, appliances, and bath and kitchen products from today's top brands. But our state-of-the-art showrooms take the experience even further and allow you to touch and feel the products in a welcoming, hands-on environment. From exquisitely designed bathroom displays with functioning showerheads, to full kitchens with working appliances, you can explore a variety of design styles ranging from classical elegance to bold contemporary. Ferguson's wide range of products lets you make multiple selections at a single showroom, which streamlines budgeting and makes the building process more efficient.
Yet, ask customers what brings them back time and again and they'll say it's the people. Ferguson's product experts have years of industry experience and are extremely knowledgeable about design trends, product selection and the building and remodeling process. Whether you're renovating an outdated bathroom or designing your dream kitchen, they take time to listen to your ideas and work one-on-one with you to bring your vision to life. They also stay involved throughout the entire building process and ensure the right product is delivered during the right stage of the project.Ferguson's passion for customer service is easy to see after just one visit to your local showroom. Walk-ins are welcome; however, our product experts take pride in personalized service, so appointments are highly recommended.
- Plumbing Fixtures
- Whirlpools and Tubs
- Bathroom Lighting
- Ceiling Fans
- Outdoor Lighting
- Pendant Lighting
- American Standard
- Delta Faucet
- Capital Lighting
- Monogram Brass
- Payment method:
- amex, visa, master card
- Serving your local area.
- English, Spanish
- Lighting Fixtures, Plumbing Fixtures, Parts & Supplies, Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers, Major Appliances, Bath Equipment & Supplies, Heating Equipment & Systems-Wholesale
If I could give this company a negative 100, I would. DO NOT BE FOOLED BY THEM! THEY DO NOT STAND BEHIND ANYTHINF THEY SELL! THEY WILL TELL YOU TO GO TO THE MANUFACTURER AND HAVE THEM HANDLE THE PROBLEM! THEY ONLY KEEP THEIIR SALES RECORDS ON FILE FOR 1 YEAR, THIS IS BULLSH&&! THEY RUN AND HIDE WHEN THERE IS AN ISSUE. FIND ANOTHER SUITABLE COMPANY AND DO BUSINESS WITH THEM.
So yesterday my fiance and I went to this Ferguson store in Mankato, MN. We had heard it was a good place to go for HVAC supplies. A bit limited in selection but a good place to go. So we went in because he need some supplies for work. My fiance walked up to an associate at the store and asked him if he had what my fiance needed for work. The associate told my fiance that he would have to direct him to someone else. He took us to the HVAC "expert". When handing us over to the "expert" the associate told the "expert" right in front of us that he didn't understand the babel my fiance was saying to him and that he, the "expert", would have to take the time to help us. It was a very rude thing for him to say..especially in front of us.It was very apparent he did not want to help us at all regardless of the fact he knew nothing about what my fiance needed.
The "expert" took us to were they had to supplies my fiance would need for work and asked what my fiance needed. My fiance tried several times to tell the "expert" what he needed but the "expert" didnt seem to really know what my fiance was talking about. Which is sad considering he was suppose to be the expert. It was very frustrating. My fiance had to keep repeating himself several times and the "expert" was very rude and unprofessional about everything. We did find two things we were looking for so my fiance told the "expert" we would buy the first item and order the second as they were out of it. It took several times just to get the "expert" to understand that though. The "expert" didn't want to take the time to check us out and just handed us off to another associate who had no idea what my fiance needed. It was very apparent. And that associate was also very rude to us. The "expert" did take my fiance's info to order the part they didn't have in but he was very unprofessional about that too and didn't even bother to write down any info about the item that my fiance wanted which made both of us question if it would actually be ordered..
So we will not be coming back to this store in Mankato again or any of the other stores for that matter. And the service was very unprofessional, the associates were completely not knowledgeable about their jobs and very rude.
We are in the process of building a new house and our builder recommended Ferguson. We had a great experience. Veronica (salesperson) spent hours of one-on-one time with my husband and I on multiple occasions. She's very patient and knowledgable and helped us make decisions. She helped us stay in budget and made the decisions feel like less of an overwhelming task. It's a smaller showroom than Grand Rapids and they don't have lighting, however they make up for it with a knowledgable staff... I described what my vision was for a room and Veronica helped guide me to the right pages in the catalogues if it wasn't on display.