I called Express Plumbing & Rooter around 8:30 p.m. on 1/20/2016, and was able to get a next day appointment by 10:30 a.m. I called back at round 5 a.m. to see if I could get an earlier an appointment, and I had a plumber to arrive at my door by 9 a.m. They didn't give me a quote by phone - the consultation was free. For the work I needed, I think the charge was reasonable/fair.
About my plumbing technician: Andres showed up on time, dressed professionally with identifiable identification, and he was very helpful with troubleshooting my problem. Andres was very knowledgeable and savvy, which indicated he was passionate about what he does for a living. He went above and beyond to ensure that I was more than satisfied with the services he provided. And not once, did he treat me differently because I was a woman, like with some other companies I dealt with in the past. The cost was reasonable for the service and Andres was even nice enough and gave me a special discount. Thumbs UP !