We took my 1 year old son there for his first haircut. When we first walked in the receptionist was moody with us. She asked my son's name and I'll spelled it for her because it is a harder name to spell. We got Alex and did so good with my son. He was quick and worked well even with my son moving his head. Miss Cookie was also very friendly and helpful while we were there. Then the receptionist misspelled my son's last name on his certificate. When I pointed it out to her, she again got very moody with us. Miss Cookie told us that Alex will be moving on to Great Clips, we definitely be going to him again. The price was good and other than the receptionist everyone was very friendly.