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Eastway Wrecker Service

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Business Details

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Fax: (704) 393-3027

TollFree: (866) 791-0137

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AKA:

Eastway Wrecker Service, Inc.

Categories:
Towing, Automotive Roadside Service, Truck Wrecking

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Reviews

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12/10/2013

Overall

This company is the towing service for our community located in the Northlake Area. As a company they refuse to tow cars that are illegally parked within our community if a private resident calls. Our HOA has told us numerous times that they have cleared it for us to call, but Eastway refuses to either A)listen or B) look at the memo from our community.



The people who are the dispatchers always seem to not want to listen, and are always jerks. Do not use them as a MAIN towing company for your community!

04/12/2011

Provided by Citysearch - 
Overall
CONTRACTED WITH THE CITY OF CHARLOTTE UNETHICAL BUSINESS

Horrible towing service very rude tow drivers! They are contracted with the city of Charlotte to go around and tow people. I was walking back to my car one night and as we were walking I saw a car almost get towed but the guy came out and the tow driver took off the hook and let him go. Then we got to my car a block or two down the street and they were in the process of hooking up my car! I ran over to the guy and told him hold on I'm leaving ill move it and before he said anything he proceeded and finished hooking me up. Then he got off the ground and said too late. I told him he didn't have me hooked when I came over and that he was still on the ground when I came over. He was extremely rude and said I had you hooked. I said if you had my hooked why were you on the ground. He avoided me and I told him to call the police then because I'm not paying this. All in all he lied to the police and said he had me hooked and I had to pay to have him release my car. Very unethical behavior. The scam they have going on is the parking meter lady was going around writing parking tickets and as she found the cars she was waving him over to try and tow people. When I walked over he quickly removed my parking citation to make it look like they weren't working together. If you need a tow use someone else. Don't support an unethical company like this that goes around and screws people.

I am not sure of my driver's name but on the receipt it looks like JP. It also seems odd that on the Eastway wrecker receipt they put my parking citation from the city of Charlotte. You would think I pay each one separate since they shouldn't be related.

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Eastway Wrecker Service

(704) 566-9277

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(704) 566-9277

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