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East Bay Spa Service

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Business Details

25

years

in Business

Hours:
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Payment method:
amex, master card, visa
Categories:
Spas & Hot Tubs-Repair & Service, Spas & Hot Tubs, Swimming Pool Repair & Service

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07/12/2011
Answered the phone pleasantly....

Answered the phone pleasantly. Set up two hour window. Came promptly. Tech was helpful. Diagnosed problem and showed me how to fix it myself. Very happy with the experience after trying unsuccessfully for several days to get our spa dealer to simply answer the phone! Would highly recommend EB Spa Service!

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06/14/2011
I called this company for an e...

I called this company for an estimate. They never showed up during the allotted 2 hour time frame so I called the company. The receptionist was very nice when I told her I had to leave. She said that they would come out anyway and take a look at my spa and leave an estimate for me. Well they still haven't showed up. This company obviously doesn't need my business!

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claimed iconBusiness Response.06/23/2011

Hi Claire~ I did speak with you on 6/13, and my tech did go by there (after you left for work) and assessed it at no charge to you since we were late. I left you a message that day regarding the visit. I will be in contact with you asap to discuss the situation. My apologies for your inconvenience.

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10/14/2009
Spa service

I have been looking for a good spa repair company. I believe I've found that company with East Bay Spa Service. They are truthful and first rate in repairs. I highly recommend them.

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10/14/2009
Spa service

I have been looking for a spa repair company for a long time, one that tells me the truth about what I may or may not need. I believe I've found that company in East Bay Spa Service. I am very satisfied with the spa repair I recieved and the helpful advice they gave me about caring for my spa.

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12/06/2008
Outstanding Service!

Excellent customer service!!! Highly recommended.

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East Bay Spa Service

(925) 371-1778

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(925) 371-1778

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