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Anna N.

10/11/2014

Overall
disorganized and the quality of food is not there yet.

I decided to try out Dickey's Barbecue pit that just recently opened in Fairfield, CA. I was very happy to be able to order conveniently online to avoid standing in line in the store. My order was supposed to be ready in 20 mins or 11:54am. I arrived there and went to the Pick up Online Order line which was right in front of a cashier. Because there was only one line tge peopke who ordered in store kept going in front of me. I finally got to cashier at 12:11pm but the cashier looked so lost and they started to prepare my order that should have been ready already. The whole idea to order online is to save time to customers and reduce line in the store. The staff looked so stressed out and like squirrels in a wheel except one woman that seemed to work there but didn't do anything but talking to cashier. She could have been a nanager and should have helped her staff. Please take this feedback as a way for improvements in your store. Staff needs to be better trained and acknowledge the customer that they are amrunning behind or appologize if they messed up. Please organize your lines system. People that ordered online must have a separate clear line and people who ordered in store should have their own.

Also the meats were very dry and too crumbly. You need to work on not to overcooking your meats and keep them moist.Fried onions were cut too thinly to the point i couldn't taste the onion

The bread buns are too doughy and need to be cooked more and be more airy and not mushy.

art.frausto.7

04/19/2014

Overall
The Best in stockton

First there is no Bbq place in stockton it the best off any restaurant they all went down hill unless you go to the Bay haha ya no it. The Brisket tender and juice it just falls apart the ribs perfect the chicken was Good I say the portions big so it is worth the price unless your gonna sit in front of a pit all day and spend over a hundred so you all don't hate we don't have any good bbq places in stockton this is A+

YPMobile User

04/05/2014

Overall
Expensive, slow service, little food

The plates come with pickles and onions but they forgot them on mine. The portions are very small. I thought they were preparing the food right there but they take it out of a freezer and warm it up in a microwave. I'm not going back. The soda machine was not working and the ice tea was very sweet.

Details

Phone: (916) 378-4122

Website: http://www.dickeys.com

More Info

Payment method
discover, master card, visa, amex, all major credit cards, cash
Price Range
$$
Location
Find A Location
Categories
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Take Out: Yes

Cuisines: Caterers, Barbecue

Alcohol: No

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Average