Denver West Towing

They took forever to pick my truck up while I sat in the fast lane on I-25 for 3.5 Hours during rush hour and then the tow truck driver almost killed himself taking My truck off the tow truck. He released the wench cable before the truck was down and then pulled my truck into neutral ran my truck through my garage door and now I'm still trying to collect the money for the damages. This all happened in July and it's now November. The owner of the company came out to my house 4 months later wanting to see the Damages after everything was cleaned up??????Good luck with this company. They also charged me for the tow anyway. Not to Professional. Beware

Had a car accident on the highway. Denver West showed up and took my car to their lot. They were honest, fair, friendly, and helpful. At the accident the tow truck driver helped me get whatever I needed from the truck right away, and got my keys for me (except the vehicle key). The driver explained the towing policies to me, which my insurance agent confirmed. The driver also offered us a ride to my wife's car since she couldn't park at the accident scene.



When I went to retrieve my personal belongings and release the car to my insurance company, they were efficient and helpful. Other customers at their shop received the same treatment I did, so I am not sure about the bad reviews. I know when you have an attitude with a business, sometimes you don't get good service. I was nice to them and they were nice to me.



I have used other towing services at different times and Denver West gave me a great experience overall

This is the first online review I've ever written which says something about how much I hated my experience with this company. I had to talk to one of the receptionists on the phone twice before coming in and she had a terrible attitude and was incredibly unhelpful so I knew I would have to deal with rude people when I got there. She and the other woman were ridiculously rude and short with me the entire time for no reason. They told me on the phone it would be three hundred bucks and when I got there it was actually four hundred. The paperwork they had me sign listed the towing costs two different places at one hundred dollars apart. When I pointed it out they were very rude and condescending. One of the women was practically yelling at me and asked if I wanted to "do the math myself." I would never voluntarily do business with these people. The men were fine and helpful but those two women were massive b*****s. Also, they had plenty of Republican signs and comics hung up on the wall which would be fine if it weren't so racist. "We speak English"? Really? Please do your business elsewhere so you don't have to deal with these white trash scumbags.