Out of probably at least 10 companies I called, DamagedCars did offer the best price for my totaled vehicle, but I experienced several issues with them.
First of all, they apparently only work with one towing company in the state of VA who would only come pick up the car during the business day (even though DamagedCars told me the company had evening hours.) Our totaled car was parked at the body shop we had it towed to after our accident, and I had no way to get there during the work day because that was our second car. I couldn't leave the car there any longer than a couple of days so the towing company told me they could pick it up without me if we left the title and keys in the car, and they'd mail us the check.
I verified our mailing address on several occasions, but somehow the towing company sent the check to my sister-in-law's address because I guess hers was on the title from when the car was purchased? That's the only possible way I can think of that they got her address. Thankfully she still lived there to receive the check. She lives 30 miles from us though making the whole process annoying.
When the check didn't come to our address several business days after the car was picked up I emailed DamagedCars to ask about the status of it, called and left a message with an apparent answering service, called again and spoke to someone who apparently submitted a message to a supervisor and not one person has gotten back to me at all to either explain how the mistake could have been made or at least to apologize for the lack of organization and inconvenience to me.
It's nice you all offered more for the vehicle, but if the check is sent to the wrong address it all seems a little bit pointless, don't you think? Seems very unorganized and unprofessional. I will not be using DamagedCars again.