Recently my computer got infected with viruses. The operating system shut down completely so I couldn't even install an updated antivirus software. I couldnt do anything because the screen was locked with a FBI warning wanting me to pay money. Would not boot in safe mode, nothing (Unfortunately, I didn't back up any of my files before the crash.) I decided to use professional help in recovering my files Since I wasn't impressed with Geeksquad reviews and two of my co-workers had bad experience in dealing with them I began my search online for a different company. I found Comp-u-logic with excellent reviews. Robert came to my house grabbed a handful of his flash drives and knew just what to do. Cleaned up my system and help me doing backups. I got all my files back and a running computer at a reasonable price. What a relief! I already sent the company's info to some of my friends and coworkers. Dont even think about calling a Geek!