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Charter Communications

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Activity

19,583
Approximate number of views of this business profile
3
Number of people that have bookmarked this business
9
Number of YP reviews

Business Details

11

years

in Business

Hours:

Regular Hours

Message:
Get FREE HD + Internet + Voice for $29.99/mo each for 12 mos when bundled*
  • DVR on 4 home TVs-780 hours of storage
  • Unlimited Nationwide Calling
  • Networks on the go w/ your Mobile device
Get the best deals on Charter HD TV and Internet and Voice online at Charter.com. Charter bundles are the best value for services in your home. Save more and get more with Charter. Enjoy FREE HD, 10,000+ On Demand choices, super fast Internet and unlimited nationwide calling all for one low price with no contract required. CALL NOW to see what deals you can get today! NO Contracts - Bundle Deals - FREE HD Service - 100+ HD Channels Available - FREE 411 calls - Unlimited Nationwide Calling - FREE Internet Modem Included -60Mbps Internet - Take networks on the go with your Mobile device - On Demand Mobile Apps - Local TV Programming - Premium Networks - 10,000 Movies and Shows On Demand - DVR Service on up to 4 TV's in your home – up to 780 hours of storage - Stop, Pause, & Record Live TV.
Payment method:
all major credit cards
Neighborhood:
South Meadows
Categories:
Cable & Satellite Television, Telecommunications Services, Internet Service Providers (ISP)

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Reviews

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03/05/2014
zero rating if I could.

slow Internet. Over priced. dishonest techs. Tech came to my house after months of Internet not meeting guaranteed minimum internet speed. He broke my desk and tried to hide it. Helens in August of 2013. It's now March 2014 and still no resolution. Even had a supervisor come out and access it and was told it would be fixed. Nothing since but problems.

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tech2talk
01/16/2012
Very Poor Customer Service

I just had Charter installed within the last month. First when the technician arrived at my house he didn't even know what was supposed to be installed. I had to talk to him then call Charter and have them call him for him to do the complete installation. \n\nWhen he installed the cables (there were cables in there previously) he broke the face plate, left the pieces on the floor and now I have a whole in the wall wi... view more

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Deezol
12/02/2011
SOMEONE SAVE US FROM CHARTER!!!

Eh?\n\nEveryone has pretty much stated what is wrong with Charter. Count me in as one of the many people who are FED UP with this ISP. \n\nI live in Incline Village, NV and Charter is the only service provider up here. With no competition, there are no standards. I pay for the best internet package provided and 80% of the time I am getting speeds from the dinosaur era. Whether it's streaming movies or playing on... view more

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pissedoffinreno
09/13/2011
WORST EVER!!!!!!

This company is beyond dishonest. Internet is slow or always down. They always try and blame the customer and never themself.\n\nI was told that they were pinging my modem\n(their rental unit) and that they were getting a great signal and it must be my computer.\n\nProblem was I already knew they were BS'ing me so I had pulled the power on the modem just to see if they were doing a ""real"" test or just walking throu... view more

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Xhabbo44
07/19/2011
Avoid Charter Communications

This company is dishonest, and has the worst customer service I have ever encountered. My bill is PACKED with charges that were never quoted and said to not even exist, or charges that are much higher than quoted on the phone. \r\n\r\nMy request that the recorded conversations be reviewed to get to the bottom of the lies about charges was completely ignored.\r\n\r\nRun, don't walk, away from this company that seeks... view more

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mcarpenter1
03/26/2011
If you have an option, don't get Charter!

I've had Charter communications for about 4 years now. I used to love them. I never had a problem with my service, and if I did they were on the ball getting everything working again and crediting my bill. Recently I moved to the North Valleys. Since then, my 25mbps internet connection has been intermittently unresponsive, I've had 2 technician appointments that never showed up, and every representative I talk to say... view more

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kellywoz
01/05/2011
Not so great

I signed up about 3 year ago for service. The sign up fee was outragous! It was over $100 for them to come out and set up service. Although I've always had pleasant conversations with customer service, thats about all I've had. I've had my service shut off a number of times, several of which, they thought my account was someone elses. We had problems with the internet, sometimes we were unable to get on demand servic... view more

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RenoFoodHound
10/17/2010
Worst Internet Service

With 6 months of unreliable, slow, intermittent, flaky internet service behind me, I am ready to switch to ANYTHING as long as it is not Charter. They consistently provide Internet speeds that are 50% to 75% slower than what I have contracted for and pay for. Even my father's satellite service is faster than Charter. Are these Charter people crooks or just stupid?

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mcastaldy
05/25/2010
Worst Company Ever

I have been dealing with problems with this company since we signed on with them. They signed me up for a bundle package that not only did not come with all the features they promised but it was way more then I was quoted. Oh and not to mention the cost they want to charge you to come out to do the initial set up (over $100.00). I called the CSR to get the situation taken care of and was told that I could ad the ... view more

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Charter Communications

9335 Prototype DrRenoNV 89521

(877) 793-8971

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Charter Communications

9335 Prototype DrRenoNV 89521

(877) 793-8971

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