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CenturyLink

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Business Details

8

years

in Business

CenturyLink is more than local phone service. Save on services for high speed internet, data, networking, satellite TV and more.
More Info:
CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DirecTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.
Services/Products:
CenturyLink Residential services: * Home Phone Service with local calling, our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee * High-Speed Broadband Internet with speeds over 25 Mbps (where available) and award-winning security features including virus and spyware protection, parental controls and 24/7 support * DirecTV with over 250 available channels, high-definition (HD) programming and digital video recorder (DVR) service. Available in some areas, the new Prism TV service. CenturyLink Business services: * Customized business bundles include local phone service, long distance plans, equipment and high speed Internet * Business-Class High-Speed Internet with award winning security features, email, web hosting, e-commerce, data backup and 24/7 support * Local telephone service with features including voicemail, caller ID, and call waiting * Long distance plans for outbound & inbound toll free * Data & voice services including Ethernet, Dedicated IP, Integrated T1s, ISDN-PRI, Frame Relay, ATM, MPLS VPN * Voice & data equipment including Centrex, key trunks, and PBX trunks. CenturyLink is a Cisco Gold certified partner & Nortel Elite Advantage partner * Satellite TV * Managed Network Services (MNS) * Conferencing Service
Brands:
* CenturyLink * Prism * DirecTV * Cisco * Nortel * Sanyo * Samsung * LG * UTStarcom * Motorola * Novatel * CenturyTel * Embarq * Qwest * Savvis
Categories:
Telephone Companies, Wireless Communication, Telecommunications-Equipment & Supply, Internet Service Providers (ISP), Wireless Internet Providers, Utility Companies, Cable & Satellite Television

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09/19/2013
horrible

I've been trying to get someone to repair my phone line for four days and I have yet to see any technician. They keep telling me they come or they're on thier way but still nothing. Then the tell me oh well we can't do repairs because you have a fence and dogs. Really? You have my cell number. All you need to call and I'll take care of my dogs. They just saw a fence and left. I am about to call one more time and ... view more

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06/28/2012
I wish I could've selected 0 s...

I wish I could've selected 0 stars. CenturyLink has been terrible! The service itself is not entirely reliable or fast(could be worse though, honestly), but the customer service is awful! Their reps are rude, don't listen to my concerns, and act like I'm the dumbest person they have spoken to. The worst of it though, is their website. It is just not usable! Want to see your bill? Sign in here. Ok, now that yo... view more

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04/09/2012
Worst. Company. Ever!!!! Do no...

Worst. Company. Ever!!!! Do not do business with these people!!! Do not trust these people with any services they say they can provide you. I have never dealt with such terrible customer service and technical support. I was lied to many many times and paid for services which NEVER worked. We did the bundle deal, internet, phone, and TV. The TV never worked and the internet was always In and out. For someone that wo... view more

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01/02/2012
Honest to God, this company ne...

Honest to God, this company needs to put me on the payroll for all the time I spend on the phone with them correcting their mistakes. This month's bill was twice what it should have been. That's because they restarted our service once when I made the service adjustment (adding back the long distance and blocking collect calls), and restarted it again five days later when I called to have the voicemail reactivated (wh... view more

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05/27/2011
Do not ever use their service!...

Do not ever use their service!!!! They would charge you for service you never received and refuse to rectify the problem. They will not send bill or notice to you, but they surely will not hesitate to send the fraudulent info to collection agency! Here is my experience: When we were in the process of buying our current house last spring/summer time, we tried to get internet and satellite serve we contact Centuryl... view more

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02/28/2011
Worst company ever!

I had them for basic land line. I called to investigate the prices for Internet and cable. I never requested for installation of anything. A couple days later I had direct tv installing a satellite and a modem mailed tO the house. I also received a bill for $150 that I never authorized. They wouldn't refund all the money owed. Not including I spent 4 hours and 29 minutes on the phone fighting with these people that b... view more

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CenturyLink

(850) 270-0020

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