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CenterPoint Energy

(866) 275-5265

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Business Details

We apply cutting-edge technology to further benefit our shareholders, customers, employees, the environment and communities we serve by leading, connecting, investing and growing for beyond today.
General Info:

Welcome to CenterPoint Energy. We're a company with more than 5 million metered customers and a long history of service. CenterPoint Energy is composed of an electric transmission and distribution utility serving the Houston metropolitan area, local natural gas distribution businesses in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas, a competitive natural gas sales and service business serving customers in the eastern half of the U.S., interstate pipeline operations with two natural gas pipelines in the mid-continent region, and a field services business with natural gas gathering operations, also in the mid-continent region. We're an established company with substantial assets that are managed by experienced people.

 

Call Before You Dig -811

Extra Phones:

Report a Gas Leak: (866) 275-5265

TDD/Hearing Impaired: (800) 732-2062

Customer Service: (866) 275-5265

Services/Products:

Electric Transmission & Distribution (T&D) - We maintain the wires, poles and electric infrastructure serving our 5,000-square-mile electric service territory in the Houston metropolitan area. While CenterPoint Energy employees ensure the reliable delivery of power from power plants to homes and businesses, we neither generate power nor sell it to customers.

Natural Gas Distribution - We sell and deliver natural gas to 3.2 million homes and businesses in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas, including the high-growth areas of Houston and Minneapolis.

Competitive Natural Gas Sales and Services - Our natural gas marketing business, CenterPoint Energy Services (CES), sells non rate-regulated natural gas and related services to approximately 25,000 commercial, industrial and wholesale customers located primarily in the eastern half of the United States.
Categories:
Gas Companies, Utility Companies, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Heating Contractors & Specialties, Air Conditioning Service & Repair, Heating Equipment & Systems-Repairing, Heating Equipment & Systems, Ventilating Contractors

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Posted: 7/8/2015

Overall

Centerpoint is the worse company I've ever dealt with. Appointment time for turning on the gas is 8am - 5pm. Don't they know people have to work. I'm in a no-work no-pay job. Can't centerpoint narrow it down to 2 hours and give us a call an hour in advance. I guess they just don't give a damn.

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Updated: 7/8/2015
Overall

Paid extra fee to get gas turned on that day. Stay late for working waiting. Called and the automated voice let me know it had been canceled I asked if I could get my that day fee back, they said the only refund the could do is the 75 and not turn the gas on at all. I couldn't get back the $35 dollar that day fee. They also said they can come then my gas on in two days. What terrible service. Really nothing I can do I spend 110.00 to get my gas turned on 4 days later. I missed a few hours of work. Because its the only gas company in town I guess consumers mean nothing to them.

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CenterPoint Energy

(866) 275-5265

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(866) 275-5265

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