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        24 HOUR AWARD-WINNING STAFF BILINGUAL OPERATORS

        General Info
        Thank you for allowing us to introduce our company to you. Our home office is located in San Antonio, with branch offices in Austin and Houston. The Message Center is a leader in the call management industry. Our company was one of the first computerized centers in the telecommunications profession since 1982. The Message Center currently serves over 1000 clients.We offer live operator service 24 hours a day, 7 days a week. Our equipment and years of experience enable us to accommodate individual customized account formats. We utilize state-of-the-art computer technology and enhanced network features to insure calls are handled in a professional manner. Our staff is trained and well supervised for optimum efficiency and positive results. Currently our operation has 24 Operator Stations, and also several Remote (off-site) Operator stations. Our system is upward scalable and currently has the capability for 50 Operator Stations. Each workstation is able to access every client's information, enabling us to receive multiple calls at any time. The workstations are designed with one-touch functionality, making for easy and efficient operator navigation through the account information.Our operation is protected against power failures and anomalies by a Backup power system, which is capable of supporting our normal operations with power for several hours.While our focus is on custom quality service, we are sensitive to the cost issues facing businesses todayASSOCIATION* Award Winning Operators * ATSI Member NAEO; Lang:English, Spanish
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Brands
        Dynamic
        Payment method
        check, all major credit cards
        Location
        San Antonio, Austin, Houston, Alice, Corpus Christi, Coastal Bend Area, South Texas, Pro Call the Doctors Exchange Proto Call Direct Telemessaging
        Amenities
        Bilingual Operators Local Numbers In Several Markets Toll-Free Access Numbers Account Greetings Message Documentation Call Verification On-Call Scheduling Patching Internet Account Access
        Languages
        English, Spanish
        Accreditation

        ATSI - the Association of TeleServices International

        Other Link

        http://www.tmctx.com

        Categories
        Secretarial Services, Telemarketing Services, Telephone Answering Service

        Reviews

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        drubio

        05/12/2011

        Overall
        This by far is the best answer...

        This by far is the best answering service in South Texas. With it's award winning opeartors they are sure to bring more revenue to you business. The staff really treated me with compassion when I called in looking for my doctor after hours. I had to ask what company this was since I felt they deserved some praise for their level of service!

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        Details

        Phone: (800) 550-9431

        Website: http://www.tmctx.com