During the time I purchased metals from Birch I was treated with courtesy and respect. The staff is professional and they go out of their way to help. They helped me move my IRA and put some gold and silver in the account. Sarah was wonderful to deal with
and always took my calls. Their prices are competitive, but its their customer service that separates them from the rest. They aren't the first metals company I have dealt with but I have a feeling they will be the last. Keep up the good work.