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Business Details

Mon - Sun Open 24 Hours
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Fax: (972) 485-5968

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Big Bass Towing Company

Towing, Truck Wrecking

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Incompetent Dispatch, she wouldn't let us gain access to our car to get our insurance card to show proof that the car was ours, all while she was talking on her cell phone to her boyfriend talking about how she's "cheating on him with a driver because they went to lunch together." They drug our car out without proper equipment, and it was wrongfully towed. The owner couldn't talk to me over the phone, so I finally had enough and reported them to the TDLR. I know my rights as I was a dispatcher for a towing company. I wouldn't even rate them a star.


Provided by Citysearch - 
Predatory Business Practices

If I could rate lower than one star I would. My vehicle was towed from a McKinney business parking lot after being there for only 10 minutes. The tow was justified however the way Big Bass handled me from there was not. When I called they told me it would be $129 to get my vehicle out of impound. When I showed up to recover my vehicle they stated the McKinney location was closed and that I would have to wait until a driver showed up and I needed $296.00, my ID, and my registration. I told the employee I was told $129 and she said that was wrong it was going to be $296.00 if I wanted my vehicle today. I called the police and made a complaint.

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Big Bass Towing

(972) 485-4458

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(972) 485-4458

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