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Best Western

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Business Details

37

years

in Business

Hours:

Regular Hours

Extra Phones:

Primary Phone: (573) 885-4163

Phone: (573) 885-4163

Fax: (573) 885-7682

TollFree: (800) 780-7234

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Payment method:
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Categories:
Lodging, Motels

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Posted: 7/18/2014

Overall

I called today to let the hotel know that I would be adding another adult person and 2 children to my reservation because when I did it online it only showed one adult...The woman...something "Patel" was so unbelievable rude that I actually cancelled my reservation and we are staying somewhere else. I advised her that since we would have two young boys with us, one my nephew celebrating his 13th birthday and his best friend, but the parents of the boy didn't want to young boys sleeping in the same bed (religious reasons) and I would need a roll away cot-she advised they didn't have those, he wasn't allowed to sleep on the floor and said she had another call and hung up on me!!! I was so mad not only will I be calling the corp. office after work but will stop by there before we leave for the weekend and tell her owner, unless she IS the owner, off in the quite a few choice words. This woman needs a lesson in customer service and especially how to speak to AMERICANS if she plans on staying in business!

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Best Western

246 Highway PCubaMO 65453

(573) 885-7707

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Best Western

246 Highway PCubaMO 65453

(573) 885-7707

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