spent thousands in surgery for my dog at this hospital. my dog is in pain and although their open on Sunday,they said sorry were all booked up. They don't care about your animal or how much you have previously spent. The most uncaring vet I have ever experienced.Like this review?Yes|Flag Abuse
Banfield Pet HospitalAdd to mybook
- General Info:
Partners in pet care since 1955 - that's Banfield.
Partnerships. Teamwork. Collaboration. Back in 1955, a veterinarian by the name of Warren J. Wegert had a vision to make human-quality medicine available to pet owners living in Portland, Oregon. Since that time, Banfield Pet Hospital has lived that promise and promoted the philosophy that the best relationships are formed when people work together.
Our commitment to partnerships led PetSmart, the nation's largest retailer of pet‐related products and services for pets and their families, to ask Banfield to help bring high‐quality veterinary care to their customers by opening pet hospitals in their stores. Early on, Mars Incorporated, a family‐owned business, realized Banfield's potential and made a commitment to support our vision of providing collaborative care and support to our patients and clients.
Today, we're more than 800 hospitals strong.
In 2007, Banfield joined the Mars family of businesses, and together we work to ensure pets receive the highest level of care so they can live longer, healthier lives. Today, Banfield is more than 800 hospitals strong, with the common goal of providing high‐quality medicine for each pet we treat and working alongside our clients to ensure they have the resources they need to care for their pets at home.
At Banfield, we celebrate and enrich the family‐pet relationship through our knowledge, expertise and products to make a better world for pets and people. We are the leader in innovations like Optimum Wellness Plans, now in place for two decades with more than 1 million pets enrolled, and the first and most extensive quality-assurance program in the industry. And, our hospitals provide the finest, most convenient human‐quality medical services available, as well as industry‐leading anesthesia protocols and equipment. We understand the special bond between pets and people. The caring and compassionate veterinary teams at Banfield will help ensure your pet stays with your family longer.
Banfield Veterinary Services
Banfield veterinarians and technicians are skilled at treating a variety of pet health concerns. From the time your pet becomes a part of your family, you can count on your local veterinarian to work in partnership with you to provide the best pet healthcare available - from preventive care to surgery, pet emergency care and more.
Banfield veterinarians focus on preventive care, which allows for early diagnosis to reduce your pet's risk of contracting serious, costly and sometimes fatal diseases. By partnering with you to make sure your pet receives proper vaccinations, parasite control, good nutrition, behavior training and more, we can help your pet live a longer, healthier, happier life.
Learn more about how our Optimum Wellness Plans help provide the care your pet needs to maintain optimal health.
We recognize that even with appropriate preventive healthcare, emergencies can occur. Rest assured that your Banfield veterinary team is ready to provide emergency veterinary care should your pet need it.
Your Banfield surgery team utilizes many of the same safety measures as human hospitals. This includes pre-surgery blood work to make sure your pet is healthy enough for surgery. We perform most blood work at our in-house laboratory.
And depending on the urgent nature of the surgery, pre‐surgical abnormalities will be addressed, drug selections may be modified and sometimes surgeries are postponed or even canceled until the surgical team feels the surgery is safe to perform.
Once anesthesia is deemed safe for the patient, we use specialized monitoring equipment to track vital signs and pay close attention to ensure the best possible outcome for your pet.
Healthy teeth and gums are one of the best healthcare gifts you can give your pet. And it's important you follow your veterinarian's advice on maintaining your pet's dental health. Your local veterinarian will help you develop a dental plan right for your pet, including professional dental cleanings at Banfield, any necessary extractions, as well as diet, pet nutrition and recommendations for a good at‐home dental care routine.
Periodontal disease can be prevented, treated and even reversed if caught early. Together, you and your Banfield veterinarian can protect your pet against the havoc of periodontal disease, such as heart disease and kidney failure, by maintaining your pet's dental health.
Banfield recommends you microchip your pet with the TruePaws® program powered by Home Again, which provides your pet with a unique identification number via a microchip permanently stored beneath your pet's skin. This identification number is then saved in our national database, which is linked to your pet's medical record. This increases the chances that your pet will be returned to you if he is lost and loses his collar and tags.
Every Family Member Deserves Quality Preventive Care
That's why we created Optimum Wellness Plans®: our one-of-a-kind, comprehensive pet care made to keep your pet their healthiest. Plus, with reasonable and predictable monthly payments, you don't have to choose between your pet's care and your wallet. Take a look at what an Optimum Wellness Plan can do for your pet.
- Unlimited free office visits
- Routinely recommended vaccines
- Comprehensive physical exams
- Early screening for serious illnesses
- Discounts on other Banfield products & services
- Predictable, reasonable monthly payments
- Convenient drop-offs, evening & weekend hours
- Online access to your pet's health records
Is an Optimum Wellness Plan®
No, they are different. With pet insurance, you pay for coverage you may never use. But with an Optimum Wellness Plan®, your veterinarian provides all the recommended preventive pet care you've paid for helping your pet, and giving you a great value.
- At Banfield, we know pets often get sick or need attention in the evenings or on weekends, which is why we're open later and have Saturday and Sunday hours at most of our locations. Plus, most of our pet hospitals are conveniently located inside PetSmart® stores so that you can take care of all your pet care needs in one trip. And because we know you work and have busy schedules, we offer options for dropping your pet off early in the morning, when it's convenient for you.
- Veterinary Clinics & Hospitals, Veterinarians, Pet Services, Pet Specialty Services, Veterinarian Emergency Services, Veterinary Specialty Services
Please do not take your pets to Benfield!!!! I took my 14 year old cat there to the one in Robinson Township, PA for a lump over his eye. The vet talked to me about a procedure that they could do to relieve the swelling, check for any other possible lumps in his head and chest in the event it was cancer. They also said they'd send a fluid sample out to somewhere still unknown to me to check for cancer. $500 plus med... view moreLike this review?Yes|Flag Abuse
Please do not take your pets to Banfield!! My 3 lb Chihuahua had torn her dew claw. They would not let me stay with her and I could hear her screaming in the back!!! When they brought her back out to me, she was trembling and covered in sweat. They did not even give her anything for the pain! They just clipped it and wrapped it up. I swore I would never take another one of my babies there, no matter what!! The... view moreLike this review?Yes|Flag Abuse
We really did want this to work. It sounded great, spreading our dogs veterinarian costs over a year. The trouble is, they call you to bring them in for a 'comprehensive' visit which includes way too many vaccinations and a lot of expensive things that are 'not covered' by your plan. If your poor pet gets ill, they really don't want to mess with you. You don't even get to go in while they examine your animal. They ge... view moreLike this review?Yes  (1)|Flag Abuse
I have a golden rotweiller mix and 3 cats. Whenever I have taken any of my animals to Banfield in Amherst NY, I have never been anything but pleased. The staff and vets treat my animals with respect and kindness. My dog is afraid of the vets and needs medication for her anxiety and the vets are very willing to work with me. I wouldn't go anywhere else!Like this review?Yes|Flag Abuse
The Banfield in the Creekside Petsmart in New Braunfels, TX is amazing! I'm even on a first name basis with some of the staff and they are all so invested in the continued well being of my pets. Their insurance/pet plans have honestly saved me a lot of money as a college student and my Mother (who is INTENSE about her animals) knows that Dr. Williams is incredibly invested in his work. He will talk to her about her c... view moreLike this review?Yes|Flag Abuse
Waited 20 minutes on the phone for an answer about whether or not they do flea baths. My reply... "I'm sorry sir but I'm not sure if we do or not. Please come in with the cat and we will see then if we can or not." Told them I was a woman... obvious woman voice. Response was "oh... well you sound like a man." VERY RUDE!! So I brought my cat up and was told no we do not do flea baths. We also do not give flea medici... view moreLike this review?Yes  (1)|Flag Abuse
HORRIBLE! Went in for a semi-urgent issue with our 13 year old pug. He had a large growth that had appeared on his leg over night. We were told it would be a 15 minute wait. We waited. And waited. After 35 minutes (of no one keeping us informed) we were told we were next. We waited some more. And some more. After ANOTHER 40 minutes and not hearing a word from ANYONE that worked there, we walked out and went to anothe... view moreLike this review?Yes  (1)|Flag Abuse
We will no longer be going to Banfield when our current contract year runs out. We have been going there since the boys were 13 weeks old. They are almost 4 years old now. Since they lost a well qualified Vet and brought in 2 young (read inexperienced) vets instead, the quality of service has gone down. These 2 seem to be more intent on selling more services than actually taking care of your pet. One of my dogs has ... view moreLike this review?Yes  (1)|Flag Abuse
The absolute worst in veterinary care, especially if you have a large breed dog. They are of no help of your dog has a serious problem. You will probably wait an hour in the waiting room (as I have on several occasions) only to be overcharged for no help. Save your time, money and dogs life and go to a real vet.Like this review?Yes  (1)|Flag Abuse