Highly recommended. Used their services related to an automobile diminished value claim with an insurance company. The appraiser came out to my house to review the vehicle, was very professional and very thorough. Provided a 13 page report documenting the appraised value. Insurance company OF COURSE responded with their own cut rate appraisal (w/o ever looking at the vehicle). Mr. Batton and the entire team have been walking me through the process step by step and I'm very lucky to be able to rely on their expertise and knowledge.