This is the worse customer service experience I believe I have ever had. After a confirmation call that stars a technician would be at my house between 8-9 to complete my installation I waited till 9 and called they said they would have him call I clarified what number to reach me at. At 11 I called again they said they had called 4 times but could not reach anyone, this is because they called my husband's number, an... view moreLike this review?Yes|Flag Abuse
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- General Info:
Storage and Convenience
With U-verse Internet, you'll have virtually unlimited e-mail storage, plus all the convenience of Yahoo!
- AT&T Mail includes 11 email accounts with virtually
unlimited storage, POP access, SPAM guard and
- AT&T Toolbar for one-click access to AT&T Yahoo! pages.
- Access to free Yahoo! services.
- AT&T Yahoo! Messenger with enhanced voice
communication that allows voice-centric features
such as call logs and voicemail.
- Integrated Flickr® access.
- Includes on-the-go access to the entire national AT&T
Wi-Fi Hot Spot network at no extra charge.
Safety and Security
U-verse Internet offers powerful online protection:
- Virus and spyware protection – Detects, blocks, and removes viruses, spyware, and adware before they get to your PC.
- Two-way firewall protection – Protects and conceals your computer from hackers.
- McAfee SiteAdvisor® – Adds security ratings to websites to help you avoid online dangers and alerts you to websites that may try to steal your identity.
- SpamGuard to separate unsolicited junk email from genuine messages.
- Disposable Email Addresses (DEA) to protect your privacy and protect your email account from abuse such as junk mail and offensive email content.
- Pop-Up Catcher to prevent annoying pop-up ads.
- Parental Controls to let you control and limit what your children see or do on the Web.
Super Fast Router
The high-performance router distributes data seamlessly – and at incredible speeds – to all of the computers on your home network, without compromising performance.
Professional Grade Firewall
Defends your home network against common Internet threats such as Distributed Denial of Service attacks. With a simple configuration, Residential Gateway software is upgradeable and future updates are made automatically
The Wireless Gateway is located inside your house and uses electrical power to deliver all your U-verse services, including U-verse High Speed Internet. This smart technology allows you to:
- Provide high speed Internet connections to multiple home computers.
- Create safe and secure wireless home networking.
- Provide Wi-Fi connections for devices such as Smartphones and Netbooks.
- Connect to personal devices such as W-Fi cameras, network printers, and mass storage drives.
The Battery Backup allows your U-verse services to function during a power outage. To conserve the battery during a power outage, AT&T recommends you don't use any U-verse services other than U-verse Voice until power is restored. With a new, fully charged backup battery, you should receive approximately four hours of battery backup power.
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