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Arrow Fire Protection

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Business Details

44

years

in Business

For all your fire protection needs - Give Arrow Fire a call at 800-478-2766 - We are here to help! You'll speak to a LIVE person.
Business History
Quality Service since 1972
Extra Phones:

24 Hr. Emergency - Toll Free: (800) 478-2766

TollFree: (888) 287-6113

Services/Products:
**GREAT REASONS FOR CHOOSING ARROW FIRE***FULL SERVICE: Single source for all your fire protection needs *UP TO DATE ANNUAL SERVICE: You will be contacted automatically when your next annual maintenance is due *EMERGENCY SERVICE: Technicians available to respond to your emergency. Just Give Us A Call *PROFESSIONAL STAFF: State licensed personnel using State of the Art servicing equipment, including a totally Closed Getz system in each service vehicle *FULLY INSURED COMPANY: Including completed products coverage *ON-SITE SERVICE: Arrow Fire Protection vehicles are fully equipped for fast mobile recharging on your premises *MOBILE DISPATCH: Call us - our mobile dispatch service truck will come right out to you. For emergencies usually within the hour *QUALITY PRODUCTS: We handle only top of the line industrial fire extinguishers and related products. We stand behind the equipment we provide * PROOF OF SERVICE: We use the State required Verification of Service Collar Tag. It is placed around the fire extinguisher. If you ever have any question, our Quality Control Team (QCT) will be happy to come to your facility FREE OF CHARGE to evaluate your extinguisher *FIRE TRAINING: We have trained instructors to provide fire training, and a full-blown program that can include a film or power-point presentaion, classroom discussion, question and answer period, most importantly hands-on-training - We also have optional simulator training *FACILITY INSPECTIONS
Brands:
Amerex - Fire Extinguishers, Highest Quality Equipment, JL Industries - Cabinets , Larsen's Mfg - Cabinets , Potter Roemer - Cabinets
Payment method:
visa, amex, mastercard, check, cash, master card
Location:
Our mobile service vehicles come right out to your location in the San Francisco Bay Area. We want you to keep your fire protection equipment at your building! We come out to your office -apartments - business - commercial building.
Amenities:
Call us and speak to a LIVE person - We are here to HELP YOU - Quality Mobile Service - We come out to you! We provide the highest quality service and equipment - Amerex, Larsen's Manufacturing, JL Industries, all Activar products, Potter Roemer
Accreditation:

Affiliates- CALSAFE, NAFED, NFPA

Associations:
CALSAFE,NAFED,NFPA,ACS
Categories:
Fire Extinguishers, Fire Protection Consultants, Safety Consultants, Building Contractors, Fire Protection Equipment & Supplies, Fire Protection Service, Fire Department Equipment & Supplies, Fireproofing, Automatic Fire Sprinklers-Residential, Commercial & Industrial, Industrial Consultants, Fire Protection Equipment-Repairing & Servicing, Fire Hose

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Reviews

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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09/12/2014

Overall
Super Customer Service - very helpful

All I can say is Wow - I can't believe how helpful they were - Kim gave me a lot of information and an education of fire equipment that I didn't even know I needed, but I'm glad she did. I felt like they really cared about me as a customer. Their pricing was really reasonable too! Can I give more that 5 stars? I would!

04/26/2013

Overall

Arrow's Emergency Service really helped me out of a bind - and now we use them for our quarterly inspections, etc.

We broke a sprinkler head and line in our warehouse with a forklift - and had water going everywhere! I tried called our "previous" company but couldn't get through to anyone - only voice-mail hell....ugh

I found a 24 Hour number for Arrow, called and spoke to someone immediately. They got me to a supervisor who talked me through what I needed to do, and they had a technician to me within 45 minutes! Seriously, I've had pizza's that have taken longer to get here. I'm sticking with Arrow Fire from here on out! They're good guys.

03/14/2013

Overall

I continue to be impressed by the level of service. I get a call to remind me when my service is due, but they aren't pushy. I really like that, it's one less thing for me to have to remember. Thanks guys. I ll see you next year.

04/13/2009

Overall
Friendly and helpful on the phone

These guys are really friendly on the phone. I was happy with the pricing, and how they explained things to me. I'll use them again, and I recommend them to others.

05/04/2008

Overall
Highly Recommend - Great Customer Service

I highly recommend Arrow Fire. When I called them, I got to speak with a live person. A nice change of pace, no phone trees here. The girl in customer service was very knowledgeable and helpful. I didn't really know what I was talking about, other than I knew my system and fire extinguishers needed to be tested. They sent out a technician, got us a proposal, and made sure that we understood what needed to be done. They exceeded our expectations, and provided great customer service. They are professional and experienced. We are very happy and will use them again.

More About the Business
Since 1972, a Legacy of Protection You Can Trust. Fire Extinquishers and Automatic Fire Sprinklers
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Arrow Fire Protection

(800) 478-2766

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