After 15 plus years of using Dr Berry and his staff he has the nerve to chew us out and threaten a lawsuit. My family has always paid our bills in full and on time. Dr Berry has always had his good days and bad days, he isn't very personable to begin with. Some of his staff is very nice and helpful and some are just as cold and rude as he is. After 15 years of using his services and paying him tons of money he has the audacity to call and be over the top rude with us and threaten to sue all of us over one bill that we hadn't paid quick enough in his eyes. No phone call prior to this, he no longer wants our business? He doesn't understand the fact that without customers he wouldn't have business. Congrats Dr Berry on ruining a 15 year relationship with customers that have always held up their end of the bargain. The constant rudeness was always able to overlooked bc he knows what he's doing. However this was the last straw, he's not the only vet in town. Your animal will receive the appropriate treatment at his facility but don't expect much else.
I have horse that is a friend daughters and he has made 2 trips out to my house to help us with her she is a rescue and in bad shape but we love her and she has a will to live and he is doing all he can to help us...I like he has been AWESOME....he is great with my large farm animal and small one to I have used him for about 10 yrs and now my friend is using him...even late on a Friday night when the horse coliced we called he meet us at his office to get meds.....Great Vet
Buddy, my Manx/ Pixie Bob mixed cat, has had an abscess the size of his head, on his head, for almost 2 weeks. I was scared I wouldn't have enough money to have him treated so I put off taking him to the vet. The price quote I was given is less than half what the other vets closer to my house have given, and when I brought him in last night you tended to him immediately. I will recommend your business to everyone I know, most of my friends have pets, and lots of them! I've already posted on my Facebook how awesome you all have been! Thank you so much for taking good care of him! Between his fever and not eating I don't know if he would have made it much longer. I learned my lesson, and I hope others will read this and learn their's too! Thanks again Berry Animal Clinic!
We have been taking our dogs to Dr. Berry for a few years. He knows when to help and when to refer you to someone else. I had a chocolate lab that I took to another vet. I was not happy with his perfomance. I then took him to Dr. Berry and he found out there was something that was really wrong. He sent me to Auburn and they told me that my dog had a brain tumor and cancer in his lungs. If I would have went to Dr. Berry first, my dog might still be alive.
All the staff were very friendly and know what they are talking about.