Same Day Service America
1922 E Meadowmere St, Springfield, MO 65804
Hello and welcome to the Electronics division of same day service. Here in our tech center, we strive to satisfy our customers by helping inform and lead you through the entire process of your order. Are you having problems understanding basic navigation of your PC, or perhaps need help installing or using a new program? Is your Device running slow or malfunctioning? Maybe youre in the market for something new to replace your old technology! We can do it all right here and its just one call away! Below are a few of the various services we provide, so relax, your problem is covered with Same Day service!
8008700193: (800) 870-0193
Toll free: 1-800-870-0193
Better Business Bureau
Better Business Bureau
America's Same Day Service
Same Day Service
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I believe the only positive I would give is that they were at our house within a few hours. This is the only positive from our experience. Our issue was with (we thought) our dryer. Called and they sent someone out. He was at our home for a total of 15 minutes. He thought he knew what the problem was. His diagnosis was that one of the prongs on the cord of our dryer was bent. His solution was to bend that prong back. Problem solved? He charged us $125 (I can say that this "technician" is no longer employed by SDS and that was verified by SDS management. So we called and spoke with someone at SDS that was unsure why he charged that much since there visits were around $60-$85. She stated that she would send out a $40 rebate check. Never received. Within 2 weeks we were having issues with our dryer again. Called them to send someone out and finally fix the issue. The person they sent out was clueless about electrical issues so he called someone else. Needless to say nothing was solved. Finally called another company that was there within a few hours also, and discovered the problem and fixed it within 30 minutes. The problem was the outlet and a faulty wire that had shorted out. After 5 weeks of going back and forth with SDS, today, 8/20/13, my wife went to their shop and showed them the faulty outlet and asked for a refund. We were refunded $61 of the $125. Will not use again.
I have actually never felt compelled to write a review good or bad about any company until now. This is by far the poorest quality of service I could imagine receiving from a company. They incorrectly repaired our AC unit and then refused to make good on it even after saying they would. They accused me of making up information and being unreasonable eventhough the reparimen involved lied to me repeatedly. All contact was rude and of the highest degree of unprofessionalism. I only wish I would have read the Google reviews before attempting to get them to make good on their service. At least then I would have had zero expectations for a positive outcome. This company should never be contacted. Don't be convinced by the Same Day Service name. Wait a week. Wait a month. Wait a year. Same day is not worth it when it causes you this much grief.