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All State Van Lines Relocation

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Business Details

We Move Thousands of Happy Families Yearly!
Hours:

Regular Hours

SunClosed

General Info:
All State Van Lines Relocation is an elite moving broker than can take care all of your relocation needs. From help with packing, loading and unloading to providing you with an affordable, personalized moving quote. Call Us Today !
Services/Products:
Household Moves, Business Moves, Long Distance Moving, Corporate Relocation, Corporate Movers, Household Movers, Moving Broker, Moving Supplies
Payment method:
visa, mastercard, debit, discover
Categories:
Relocation Service, Movers & Full Service Storage, Moving Services-Labor & Materials, Movers, Movers-Commercial & Industrial

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Reviews

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Posted: 25 days ago

Overall

Beware the quote! When I got the quote for moving a 3-bed rooms, the quote was about $4000. However, when the movers came, they asked me to sign a new contract, indicating the moving expenses depended on a estimate weight of 8500 pounds. I had no idea how to convert the household weights to pounds but I believed the quote I got should reflect approximately weights I might had. The final price was almost $9000, which was more expensive than the original quote. I was threatened to pay the waiting fee or they would put my stuffs to the storage..... The representative of the moving company told me that the final price depended on the actual weight and my stuffs seemed to be "double" than the original estimate. I told her that (1) I had no idea how to convert the household to "pounds" and the moving company should had a much better knowledge to estimate the moving expenses and (2) it was not possible that I "doubled" my stuffs when I decided to move.

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Updated: 6/3/2016
Overall

I had a very good experience with All State Van Lines. I hired All State because they had the best price and are working hard to restore many of the bad reviews left for them.My wife was upset that I even hired them in the 1st place.She wanted me to fire them! What I found is # 2 tries harder. These reviews were all resolved with their customers. I convinced my wife that I was going ahead with them for one reason - the storage locker or studio apartment stuff I was moving cross country wasn't even worth the quotes I got from everyone else. I could replace cheaper. Some were 2X, 3X, 4X and even 5 X more expensive. Listen, this is a tough business, competition is hard, people come and go, yet I have never seen how an industry comes together to make sure they never "drive empty". These companies work very efficiently to keep your costs down and share resources and keep empty trucks off our over burdened roads and over congested highways. Give em a try, I don't think you will regret it.

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Updated: 6/3/2016
Overall

Overall they delivered in the time frame they gave us there was some confusion when they picked up furniture! They gave us a date then they cancelled after we had someone lined up to be home that day . They said they had trouble with the driver. They came the next day but it was s little upsetting!! Communication wasn't good in their office never called when they told us they would we had to keep contacting them . The furniture arrived ok and I have to say the movers for this trucking company that delivered the furniture was a lot better with communication than All State was!!

claimed iconBusiness Response06/08/2016

Carol, Thank you for your feedback. We sincerely appreciate your comments and your business. Regards, All State Van Lines

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Posted: 5/17/2016

Overall
Expertise
Professionalism
Promptness

These guys were great! They stayed in touch through the whole process and explained everything to my satisfaction. Emailed all paperwork to make it easy. Price was very reasonable. Picked up and delivered on time!
They really went out of their way to make me happy. Highly recommend!
job # 11307024-06

claimed iconBusiness Response05/31/2016

Jan, We are delighted to see that All State Van Lines was able to meet your service expectations. Thank you for sharing your positive feedback and moving experience with our customers. It is feedback like yours that helps our potential customers reach and educated decision regarding the best choice for their moving and relocation needs. Best Wishes, All State Van Lines

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Updated: 6/3/2016
Overall
Professionalism

Giovanni and his crew really made my move simple. I've been moved by several moving companies and my stuff was always scratched. Him and his crew are the BOMB. They move me from OK to TX and they gave me the best price when all the others ripped me off. They made everything stress free! Thanks Giovanni for helping me and my family.

Lisa Murphy

claimed iconBusiness Response06/08/2016

Lisa, Thank you for taking the time to share your relocation experience with both our future and current customers. Customer satisfaction is our top priority, so to learn of your experience lets us know we are continuing to make strides in the right direction. If you or someone you know is in need of relocation assistance now or in the future, please do not hesitate to contact us. Sincerely, All State Van Lines

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Updated: 6/3/2016
Overall
Expertise
Professionalism

Moved from Va to FL. Company stayed in contact with me during the entire process. They had to make a second pickup due to me being last on the pickup day and truck was quite full to start with. Arrived within timeframe on both times. The 10-15 items the company packed were packed good. The rest of the items that I had packed were all placed in the truck with care.

Job Number 00000000-06)

claimed iconBusiness Response06/08/2016

Benjamin, Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors. Thank you, All State Van Lines

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Posted: 4/27/2016

Overall
Expertise
Professionalism
Promptness

Worst move ever. avoid these people at all costs. They were late for pickup. Half of the crew quit due to problems with boss. They were 4 weeks late for the delivery with 5 promise delivery dates missed. Multiple items damaged. They basically stole a 39in flatscreen TV, Toolbox w/tools, vacuum cleaner, and a hunting compound bow with hard case. Customer service would not return calls until we filed a complaint with the better business bureau (STILL OPEN). It was amazing that they did not consider it their responsibility to return your items to you. They even lied about a compensation check that was basically supposed to be hush money. It was never sent. AVOID AT ALL COSTS.

claimed iconBusiness Response06/08/2016

Steve, Our company was able to locate your account with the information provided within your review. Upon further investigation we confirmed that our company addressed the issues stated in your review. We regret that we were unable to meet your expectations, however, we would like to thank you for taking your time to share your feedback and it will be used to enhance the quality of our team as well as the services we provide. Sincerely, All State Van Lines

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Updated: 6/3/2016
Overall

Great Customer service, they kept me advised of my shipment #11243688-06 from pickup to delivery. Thanks All State

claimed iconBusiness Response06/08/2016

Sydney, Thank you for taking time out of your schedule to share your positive moving experience with our current and future customers. We appreciate your feedback and we wish you the best of luck in your new state and home. Sincerely, All State Van Lines

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Updated: 6/3/2016
Overall
Expertise
Professionalism

Alex and his crew went above and beyond to make things work. I was onmmy job while they were loading and they handled it beautifully. They were in constant contact through this interstate move and worked with me to deliver a day ahead of schedule. I needed to deliver to storage instead of a new house and they worked with storage facility and fit everything into unit perectly. Sure, I was concerned about using contract movers but am very satisifed with Alex and his guys as well as how AllState handled things each step of the way.

claimed iconBusiness Response06/08/2016

Michael, Thank you for your feedback. All State Van Lines always aims to provide our customers with an optimal customer service experience. It is comments like yours that let us know we are meeting our ultimate goal of complete customer satisfaction. Best Wishes, All State Van Lines

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Updated: 6/3/2016
Overall
Expertise
Professionalism

Moving across the country is very stressful. The issue I had with mover was handled professionally and I'm satisfied.

claimed iconBusiness Response06/08/2016

Norma, Thank you for your feedback. We are very happy to see that you were satisfied with All State's relocation services. Best of luck in your new home. Sincerely, All State Van Lines

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