In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Alamo Rent-A-Car

(800) 362-2725

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details



in Business

Drive Alamo. Drive Happy. Check out our great Car Rental Deals!
General Info:
Alamo Rent A Car provides a wide selection of vehicles for personal car rental needs at locations in more than 42 countries worldwide. Car rental options range from economy and compact cars to convertibles, SUVs, luxury cars, minivans, pickup trucks, cargo vans, 15 passenger vans, and hybrids. Alamo offers exceptional rates on a wide selection of rental cars. offers internet-only car rental exclusives, daily, weekly, weekend and one-way rental car specials. Planning and reserving a rental car for your vacation couldn't be easier. Skip the line at the airport rental car counters with Online Check-Ins. Select your rental car and check-out at the exit booth. Online Check-In is available at over 30 Alamo Rent A Car airport locations.
Auto Rental, Car Rental, Van Rental, Truck Rental, SUV Rental, Luxury Car Rental, Convertible Rental, Hybrid Rental, Weekly Rental, Weekend Rental, One-Way Rental, Long Term Rental, Last Minute Specials, Hot Deals, Alamo Insiders
Payment method:
debit, discover, visa, mastercard
Car Rental, Truck Rental, Van Rental & Leasing, Automobile Leasing

More »

Less »


Review this business:Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


One of the worst site to try to rent a car. Thank you "ENTERPRIZES"!!. I have block Alamo Rent-A-Car on my desktop.

Like this review?YesFlag Abuse

Worst location in the state of Florida. I have rented cars for numerous years and this has been the worst location i have ever used. I left my sunpass in one of the vehicles and i have been trying to contact number for a week already. I even spoke to the manager who said he will make sure i get a return phone call from the lost and found employee. I guess i will be still waiting for that phone call until next year. Its not about the device but the service at this location. The hours li...view morested online are not accurate since they decided to leave if the flights get cancelled. Total Joke of a manager and customer service. I will never use alamo to rent cars ever again in my life... even it its for free. I called the actually 800 number for alamo's customer relations and was told i would get a phone call and i am still waiting for that phone call as well. Even their corporate offices are a joke. Avis, which i think its a little lower class has provided me with better service with a similar pr.view less

Like this review?YesFlag Abuse

Do not use Alamo Car rental , Just was charged car insurance when I never asked for it , was told they will fix this when I return the car (Amanda) , what a surprise they would not fix the issue and just took my money and just plain crooks.

Like this review?YesFlag Abuse

Having 5 kids keeps me busy enough so anything that helps me save time and money is A ok with me...So far so good! Thank you very much yp!

Like this review?YesFlag Abuse

GOOD LUCK! According to website, Hagerstown Maryland (21740) DOESN'T EXIST! Tried several times, No avail. Went elsewhere.

Like this review?YesFlag Abuse

This review is not a good one for Alamo car rental.they rented me a car it was in the evening when I picked it up but I stood at counter for 20 minutes before anyone even showed to do paperwork. Then the car they rented me was a total mess it was a 2012 Hunday Elantra it was last one they had it had about 65,000 miles all seats where Stained through the car. The next day after the car sat in the sun all day it had a bad oder so I bought frabreze to help the smell
It was good til
...view morel the next day then more frabreze. They offered to change cars but it was a few days before I was to take it back I lived with it for about a month when he offered to change cars he said they would adjust the bill but when I returned the car the girl behind counter wouldn't do anything for me (no adjustment) she wasn't nice! Obviously!!! So I payed full price for a newer car ended up with a smelly older car,,,,NOT A HAPPY CUSTOMER!!!
So you know I don't recommend Alamo of Yakima you will end up with junk. And pay top price.I was taken advantage of at Yakima Airport Terminal Alamo!
Matt Patterson
view less

Like this review?YesFlag Abuse

Started off pretty slow,but after talking with manager she got the ball rolling plus was compensated 4 my time of having 2 wait on my car. Car that I received was a smaller truck but it was very nice and yes I would use Alamo again.Prices are cheaper than Enterprise even though they are all connected. Team members were nice and courteous as well! Again I will use this particular Alamo again.

Like this review?YesFlag Abuse

I rented a car in St. Louis, after I joined Alamo, (a GREAT #Savings), & had Very Good Customer Service. & The car was Fine! I had no complaints whatsoever! I'd give them a 4.5 stars, only bc the car was leaking oil... I believe.

Like this review?YesFlag Abuse

You’ve got to be joking. I get an email from Alamo about writing a review. Never again rent with Alamo/National, I should have stuck with the other guys. One of the WORST nightmares I have ever experienced with Alamo. THIS WAS THE BAIT AND SWITCH at its best.
It’s been over a decade since I’ve rent a vehicle and Alamo made it one of the worst experiences ever. I reserved (I even know my confirmation by heart after countless dials with customer service #1200399991) a
...view moreChevy Suburban July 14th at $828 for 10 days between July 30th 7:30pm to Aug 9th 7:30pm. So far, great deal OR so I thought. Here is where the nightmare occurred. The day of pickup I got to the RDU-Raleigh-Durham Alamo with my wife and 2 toddlers to pick up the vehicle. As I waited for nearly 30 minutes in line, I noticed a clean Black Chevy Suburban pulled up. I am thinking that my vehicle. Once I was done being processed, got my paperwork, I found out that the Black Suburban was not mine but instead promised or on HOLD for another customer who left empty-handed the day prior. Which now looks like it was going to be my turn to go home empty handed. Frederick, one of the runners that day, had me running all over the parking lot trying to find something comparable, he even offered me a 15-passenger van. I said no. Then he finally came clean and told me that they don’t have a Chevy Suburban on the lot at the moment, however, he took my name and number and promised to call if one came in. I suggested, I don’t trust this situation, let’s talk to the manager. For all I know he was giving me some story just to get rid of me. Kevin was the manager on duty, he was running around and trying to find him took nearly 15 minutes. AT this point, I have impatient wife and hunger kids waiting on me. Kevin gave me the same bull about calling me as well when a Suburban came in. Needless to say, we had to leave, drive back 40 minutes empty-handed. We missed 12 hours of travel time and incurred delays with hotel and general travel. Here is where I was frustrated they had that Black Suburban still on the lot. I reserved this 2 weeks ago, so rather than upsetting a 2nd customer, give me the vehicle and wait for another to come in if you were that confident that a Suburban could roll in at anytime.
Customer service with Alamo is TERRIBLE. So I learn that the RDU-Airport front-desk have NO PHONES. Instead, your calls get routed oversees. Forget asking for a physical manager to help with issues. Every phone number we called, was routed into an automated dialing system. Even customer service could not reach anyone at the front-desk to verify if our vehicle. They are NOT 24 hours. Needless to say I loss sleep over the entire thing and decided to drive back alone to RDU at 6:30am the next day to a) DEMAND 100% refund if the vehicle wasn’t there OR b) if the vehicle was available get it discounted. Option B happened. They COMP the day and offered no refuel surcharge (which I am still watching my credit card activity just in case). The vehicle was not detailed, it was still dirty after being put thru the wash, trash (McDonald’s) was in the backseat. Spots/Stains on carpeting. It smelled like smoke, when there were clear labels “NO SMOKING.” No one walked the vehicle with me so I had to video record it myself (both at pick up and drop-off).
I will give Cindy over on the National side (she handles incidents) credit. I was ready to rip someone’s head off however, she diffused the situation as best as she could. Unlike the Alamo Circus (Frederick, the braided front-desk guy, and manager Kevin, who likely escalated the situation). Keep Cindy on your payroll and give her a raise. Everyone was so disorganized and running around like chickens.
view less

Like this review?YesFlag Abuse

This car suck, almost 100 degrees and no AC. Who do you get when you call the help desk? Someone in India.. Alamo... you suck.

Like this review?YesFlag Abuse
More About the Business
Ad Banner
Drive Alamo. Drive Happy
Send to Phone
Alamo Rent-A-Car

(800) 362-2725

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a Photo
Alamo Rent-A-Car

(800) 362-2725

  • Photos should be clear and in focus
  • Photos should be of the business, product or service, not an illustration or clip art
  • Photos should not be an advertisment or include contact information
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!