This is one of the worst security companies that has ever existed. They don't have the correct information on file (security codes) and have damaged our home with their installation. Their installers are not to be trusted. As soon as my contract expires, I will be taking my business elsewhere.Like this review?Yes|Flag Abuse
ADT Security Services, Inc.Add to mybook
- General Info:
ADT is the #1 security company in America protecting homes and businesses with a wide array of security systems to meet all needs. Call now for a free security review for your home and/or business, and ADT® can assess your needs and provide you with a price quote. Security system installation is discounted at a low introductory rate of $99. Get 24/7 monitoring with the confidence of knowing that ADT® will refund your security system installation price and pay for all monitoring fees, after attempting to resolve your concerns. Home security installation with packages starting as low as $1 per day to protect your home. In the event of a burglary or home invasion, ADT® will pay for your insurance deductible (up to $500) while your alarm system is installed. You may even save up to 20% on your homeowner's insurance! Households looking for more security features, aside from strictly burglary protection, will enjoy ADT Pulse®, a comprehensive, home automation, residential security system. With ADT Pulse®, you get further protection that monitors carbon monoxide levels in your home, smoke and heat detectors to protect your home from fire, flood monitoring and video surveillance. Enjoy this level of security with the ease and comfort of controlling your home's security with a wireless remote touchpad. Small businesses looking for ADT's level of trustworthy protection will appreciate the comfort and high level of security and ease of use.
- Services include 24/7 monitoring, home automation, carbon monoxide monitoring, smoke and heat detectors, flood monitoring, video surveillance and electronic access control cards.
- Payment method:
- amex, master card, visa, check
- Security Equipment & Systems Consultants, Smoke Detectors & Alarms, Security Control Systems & Monitoring, Fire Alarm Systems, Medical Alarms
System rarely works. When called to get their faulty equipment serviced, first I was told that I was in luck since I am under maintenance (as if someone should have their service and they would NOT maintain their own equipment? I feel bad for those people too). First appointment is 10 days out. So, I will have no security until they can send a tech out to troubleshoot the problem. The best they will do is credit me f... view moreLike this review?Yes  (1)|Flag Abuse
Has ADT hooked up to my house 2+ years ago. Had an issue with a sensor, technician came out to repair the sensor. Come to find our the system was unhooked and we paid $45 a month with no form of security. Technician blamed us for not checking it and the quote that made me mad the most was he told us that "We would be better off with a sign out front saying..."BEWARE OF DOG". ADT HAS THE WORST CUSTOMER SERVICE AND TEC... view moreLike this review?Yes  (1)|Flag Abuse
Be aware of this company promising you wil get $50 dollars back for refering friends to their company for service. They never DO! We have called them back numerous times, was told we have to talk to the saleman, who was R.C. We called his cell phone, left messages, wouldn't return calls. Finally, after about two months of trying to get him, he answered. Said he would send the $50 gift card in the mail. It has been ov... view moreLike this review?Yes  (1)|Flag Abuse
You might as well just pay in full when you sign with these guys, because no matter what happens they'll get the full three years worth of money, even if they no longer provide you services. They call it a cancelation fee, but it's really just BS. Do yourself a favor and do a broader search on why ADT is the wrong choice.Like this review?Yes  (3)|Flag Abuse