I went in to the local office to complain about my grandsons truck that had been wrecked almost 5 weeks ago . He has not had one response from an adjuster about what he would receive for his truck (it was totaled) , but they had it picked up and sold to a salvage yard in two days and he has not received any compensation for it. He is still making payments on the loan and has nothing to show for it . When I went in with him and ask for a phone number ,so we could contact the adjuster our self ,we were told they would take our number and he would call us back . When I told them we were tired of waiting and this was just more stall tactics ,the girl had the main office call and threaten to have me arrested if I came back. This is how they handle not having to deal with upset customers ! DO NOT DEAL WITH THIS CROOKED COMPANY !!!!!!!!!!!!!