I dealt with Roy twice. I used his services to bring a broken down car to and from the dealership. The first interaction with him was very easy and free flowing. He even gave me a ride to work afterwards which was nice. <br> <br>Our second interaction was horrible. We scheduled an appointment the day before to meet at 12 noon. When I called around 11:30am to let him know I was on my way to the dealership, he had forgotten about our appointment so we rescheduled for 1:30pm. He then called me at 12:15pm and says to meet him there at that moment. It took the dealership 25 minutes to get the car ready to go. Roy tries charging me $1/minute for the wait time when it was his mismanagement of time that didn't give me ample time to have the car ready in the first place. <br>When I explained this to him and told him I wasn't going to pay him extra, he threatened to take my car to the yard and charge me extra to get it out. Then he drives away from my house with me still in the car, and my car still attached to his truck. This had to be illegal in some way. <br> <br>He eventually argues with me and drives back to my house. After being absolutely fed up with this guy and not knowing what else to do, I gave him his money and he gives me back have of the extra charge and tries to say it was the dealerships fault all of this happened and "now we both can be a little happier." No sir. I would have been happy if you didn't spend so much time arguing and being stubborn, if you had kept your original appointment and if you hadn't driven away from my house with me and my car still attached. <br> <br>This was the worst experience I have had dealing with any company and I will never use his services again. <br> <br>I am not saying this will be your experience, but realize this man has the potential to be extremely unprofessional.