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1812 Paint & Body

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Business Details

32

years

in Business

Hours:

Regular Hours

Sat - SunClosed

General Info:
1812 Paint & Body, in Florence, MA began as a small auto-body repair business specializing in collision, paint, and minor rust repair. We have since expanded into the area's premier family owned and operated automotive and truck repair facility, specializing in Auto Body and Mechanical Services. Our mechanical department caters not only to domestic vehicles, but all foreign cars as well. The technician that performs these services is ASE Certified in twenty phases of the automotive mechanical field. We also do local towing and Massachusetts Vehicle Check Inspections.
Extra Phones:

Primary Phone: (413) 584-8369

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Associations:
ASE CERTIFICATION,FLORENCE CIVIC AND BUSINESS ASSOCIATION., ASE Certification,Florence Civic and Business Association.
Categories:
Automobile Body Repairing & Painting, Towing, Auto Repair & Service, Automobile Electric Service, Brake Repair, Auto Springs & Suspension, Auto Transmission, Auto Oil & Lube, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Automotive Tune Up Service

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Reviews

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Posted: 10/23/2013

Overall

Ouch! Dealing with these folks (same woman every time) was painful. I promise, I'm an easy, friendly guy. Very forgiving. No matter how much I smiled, or asked my simple question the sense I got (in person and on the phone) was that I was a bother, that I was an interruption.

OK fine, I thought, I don't need courtesy I just need good work. That wasn't to be had either. In addition to a small cosmetic repair I had my car detailed, or at least that's what I expected and I was charged for. Never again!

When I pointed out not one or two poor shows of workmanship (uh, can you say, "didn't even wash the inside of the windows"), but several, the reply was, "Wellwe've got a new guy, and that's why I didn't charge you full price." What! a moment ago you said that you had a special this month and that's why the lower rate. Now I'm getting $50 off because your guy didn't wash the windows, didn't put on tire dressing, didn't shampoo the upholstery, didn't use finishing wax (I know because when I slid against the side of the car I didn't slide), didn't use polish on the plastic door guards, and more.

What a major disappointment. I'll never use or recommend this place of rude service and excuse laden work again. Stay away.

Helpful?Flag
winning1812

Posted: 6/11/2011

Provided by Citysearch - 
Overall
Never go here, ever.

Never go here; never buy anything from here, or have any work done here. I purchased a car from this place, through a man who works here. As I was buying it online, I asked to have a vehicle report made on the vehicle by a mechanic. I was sent a forged report that was made at this store by the seller himself, not by a third party. I later found out that the vehicle?s rear brake lines had been cut, and that half the brakes didn?t even work. This was extremely dangerous and irresponsible, selling a car in this condition and passing it with a ?clean inspection?. When I brought this up to the seller, he got angry and accused me of making this up. He then threatened me with legal action if I ever told anyone about it. NEVER go here, and never buy cars from here.

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1812 Paint & Body

(413) 584-8396

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