Ouch! Dealing with these folks (same woman every time) was painful. I promise, I'm an easy, friendly guy. Very forgiving. No matter how much I smiled, or asked my simple question the sense I got (in person and on the phone) was that I was a bother, that I was an interruption.
OK fine, I thought, I don't need courtesy I just need good work. That wasn't to be had either. In addition to a small cosmetic repair I had my car detailed, or at least that's what I expected and I was charged for. Never again!
When I pointed out not one or two poor shows of workmanship (uh, can you say, "didn't even wash the inside of the windows"), but several, the reply was, "Wellwe've got a new guy, and that's why I didn't charge you full price." What! a moment ago you said that you had a special this month and that's why the lower rate. Now I'm getting $50 off because your guy didn't wash the windows, didn't put on tire dressing, didn't shampoo the upholstery, didn't use finishing wax (I know because when I slid against the side of the car I didn't slide), didn't use polish on the plastic door guards, and more.
What a major disappointment. I'll never use or recommend this place of rude service and excuse laden work again. Stay away.