I don't know how good this site is, but I was thinking of trying it several times. I'd heard good things about it from one person, and nothing bad anywhere else. However, today this site spammed my email inbox. I hate unethical advertising, and I really hate spam, so I am much less likely to try it now. They are too aggessive, and their intrusive advertising indicates that they may not be a good business. I will probably continue to buy my cats' medicines from the vet, or possibly a pet store. To anyone reviewing and considering shopping at 1800PetMeds, be aware that they have no qualms about intrusively and irritatingly spamming unsuspecting people with annoying emails (and I am sure that they do not even know whether or not I have a pet, so they are spamming at random, even non-pet owners). If you have a problem with aggressive, intrusive and unethical advertising and the companies that must resort to those practices, think twice about purchasing from PetMeds.
This was the first time that I used them. I was confused at first on how to order a specific script online, however, when I called them, they were great. They were very helpful and the script came in 5 business days. I will use them again, as they were a lot cheaper than the vet.
Good service, easy to work with. The process for ordering meds was clear and simple. Faxed the order from my vet, they confirmed the prescription, and it came quickly. It was a good experience and saved me almost 50% off the vet's price. Not that the vet was enthused, but it was gvery ood for us.
Terrible customer service!!! They sent me the wrong medicine 5 times!!!!! I'm not kidding! They wouldn't talk to me after the fifth time either. They said there must be something wrong with the vets prescription and I should take it up with my vet. So I called my vet and it turns out they never even called them for the prescription! My vet informed me that it's illegal for them to be sending me medicine without a prescription and I'm not the only one they've done that to.
I will never use this company again. They are only selling medicine they don't care about the pets or their owners!!!
sbrulet, I just walked over to the pharmacy and spoke with our Director of Pharmacy, Gary Koesten, he want's for you to call him direct at 1-800-738-6337 ext. 8510. Thank you Trever 888-836-5164