I thought I updated my address on my account with 1-800contacts but I guess it didn't save so the contacts I ordered were sent my old apartment complex. I sent 1-800contacts an email on a Friday night and literally within 15 minutes they responded telling me they will be sending another set out to my correct address at no additional charge. I received the new set by Wednesday. Awesome service! Will continue ordering through them and it was about $20 cheaper than ordering through my eye doctor.