I start my review with 4 stars only to say that NO company is perfect. As a disclaimer for those out there, I DO NOT work for Timmons Properties but, I will gladly say that I am happy to have them "at work" for us. We have had other property managers in the past and by far, Amy E. and the team at Timmons have made us forget the issues of the past management companies. From the moment they took over our complex, Amy has been completely responsive and helpful in getting things fixed and taken care of, where others merely made excuses for why or how it couldn't be done. When we've been accidently charged with a violation of rules, Amy didn't hesitate to make it right. We all have different ideas of what can and should be done where we live, but, within the means they have with a board that also makes decisions, Amy & Timmons have exceeded our expectations as a property management company. I am glad they work for us!
13018 Lebanon Rd Ste 100Mount Juliet, TN 37122
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I am so pleased with the level of service that I receive from the Ghertner & Company staff. Having been a manager for an HOA management firm before my current position, I know how difficult it can be to juggle all the needs of each community that a manager has within their profile. The representatives that manage my accounts treat me like I am their one and only customer, which is a change in today's society when everyone makes excuses for not being able to get the work done.
It is nice to know that there are still people that hold onto the old fashion values of taking care of the customer while still providing the services needed to succeed in today's world. Your prices are competitive with other management firms that operate at your level. You get what you pay for when you go other management firms, but with Ghertner & Company you can always be sure you are getting the best service possible.