The lady writing the bad review was a customer who wanted free set up in the home. We don't offer free set up in the home due to risks associated with bedbugs. She had various persons in the home and we don't allow drivers in homes for security reasons for both themselves and single females, etc. We have signs posted that explain this. We waited over an hour on these people to get home from shopping in cool springs. We delivered the same day and they refused to take to the door service, even though there was fifteen people in one apartment. Mattress Warehouse guarantees service and prices. We've sold literally thousands and thousands of satisfied customers and have otherwise great reviews. We recently also had a bad review left by a lady that wanted us to take someone else's check without a proper id. We just can't believe some of these people. She states she had power of attorney over her father's checkbook, then why didn't she just transfer the funds? We don't take checks without proper id. We think this is a reasonable person's standard for doing business for the sake of protecting the customer. Also, General Power of Attorney documents are usually notarized and embossed with an imprinted stamp. She had none of this. Nowadays, some people are just plain crazy. We hope you come see us. Check out www.mattressvideo.net to see videos and prices of mattresses. First quality product only. Thank-you.
I RECENTLY WENT INTO THE MATTRESS KING IN BELLEVUE LOOKING FOR A KING SIZE BED. MY HUSBAND AND I HAD BEEN TRYING OUT THE TEMPURPEDIC MATTRESSES ALL DAY, AND DECIDED TO TRY MATTRESS KING. MATTRESS KING DID NOT CARRY TEMPURPEDIC, ONLY SERTA. WE TRIED SEVERAL MATTRESSES THERE AND FOUND ONE CALLED A SOPHISTICATION EUROTOP THAT WAS MORE THAN A $1000 LESS THAN THE TEMPURPEDIC. THE MATTRESS FEELS GREAT AND WE ARE THRILLED WITH IT. WE HAVE HAD IT FOR 2 MONTHS AND COULDN'T BE HAPPIER.
I went to Mattress Warehouse after looking at three other places for a new bed and they definetly had the best prices! I love my new bed and I am happy I found this place. They are in Hermitage near Lebanon Road and even have delivery. The store had lots of different beds to choose from and they even had 2 sided beds that are hard to find these days.