Was pleasantly surprised to get a bright red Chevy Camero for my trip, although I think maybe it was the only one that was left--I'd asked for Standard. Felt like the little ole lady from Pasadina--was really fun to drive. This last experience was pleasant, which is more than I can say for other occasions. Think sometimes they foget their own advertising--we're a family business and we care.... I have rented cars from Enterprse for work and for personal travel. Wish there was a lot to park our cars at the business with a key drop, like they used to., and maybe some places they still do. Hate having to pay for a car on Sun. when the car is just sitting in my drive.
One of the easiest rentals that I've done. It helped that there were 3 reps at the counter and only one person in front of me, so I basically walked off the plane, down the escalator and right to the rental counter. Painless! I was directed outside to the Enterprise lot in the garage, escorted to the cars, given a selection of 2, selected my car, inspected it, hopped in and was off. Returning it was just as simple... It couldn't have been any smoother!
I use Enterprise quite often (maybe 6 to 8 times per year to visit family out of town) the staff at this location are extremely friendly and helpful and the cars are always clean and ready. I have rented from other locations and other companies but this one over the past year had been my "go-to mainly because of the great service, they treat us like old friends!! Only con: no early drop off... ����