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Edmark Chevrolet Cadillac Hummer

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Business Details

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Extra Phones:

Fax: (208) 442-2717

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Brands:
acdelco
AKA:

Edmark Superstone

Categories:
Auto Repair & Service, New Car Dealers

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Posted: 8/11/2011

Overall
Customer service is horrible!!!!

I went into buy a chev avalanche. The sales man said it's high milage you may want roadside assistance zerk sheald etc. I agreed but asked if later I decided that I didn't want these opptions could I get a refund. Dealer said yes no prob. Long story short it's been 5 months I call them knowone knows what's going on. Knowone returns my calls. I put 28k down on this truck the refund I should be getting back is a little over 2k. If this situation doesn't get resolved soon. I am going to have to contact my lawyer to speak with these incompetent people so I can get my money back for these services I did not use!

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Posted: 8/11/2011

Overall
Customer service is horrible!

Long story short horrible customer service. I was suppose to be getting a refund. Haven't heard from Edmark. Won't return calls. Getting ready to contact my lawyer.

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Updated: 6/11/2015
Overall
Sad

I felt like I was being lied to. I think that this best price is only good for Edmark. I felt that they tryed to steal my trade.I was told that I would not get a better deal, well I went down the street and got $3000 more with half the bull. You live and learn.

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claimed iconBusiness Response.06/23/2010

Tim, I am sorry to hear about your experience with us a few years ago. If you will consider us again the next time you are in the market for a new vehicle I am confident that you will have a very different experience. I understand that you weren't happy with us when you wrote this and we would really like the opportunity to earn your business the next time around.

This listing has been claimed by a business representative.
Updated: 6/11/2015
Overall
Never again

I will tell you that I will never again go to this dealer. The new GSM Dave was very rude, and tryed to change the price, after the fact! When I broght this to the GM Billy D he told me that it is what it is. Well I'm sure I can spend my money where people will treat me with respect.

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claimed iconBusiness Response.06/23/2010

jeff, please see the response below. Both Bill D and Dave Bradshaw are no longer employed here at Edmark. We would love to have the opportunity to earn your business again if you are willing. I know you will find your experience to be much better than it sounds like your experience was last time. I appreciate your review, Thank you for the feedback.

This listing has been claimed by a business representative.
Updated: 6/11/2015
Overall
No trade

I went to this car lot because of the "best price" (what a joke) like most folks I had a tarde. I was told that my trade was a whole sale rigg, meaning that it was going to the auction. about a week later I had to come in to resign paperwork thats another story) and I happened to see my "whole sale rigg" for $5000 more than they gave me! I understand that we all have to make money, but the story I was told was a lie! The GM Bill D seemed like a yes man, and was no help. I have bought a few riggs here and will never again do business here. It seems that new GSM (Dave Badshaw) has made this store a pain to deal with. my sales guy told me that 85% of the store has quit or was fired after Dave Bradshaw took over. Dave Edmark must be making to much money to see what realy happening to his once great store.

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claimed iconBusiness Response.06/23/2010

I want to thank you for your review, even though it doesn't put Edmark in the best light. I would like for you to know that Bill D and Dave Bradshaw have both left our company and a lot of things have changed since then. I am sorry to hear about the experience that you had and I want to encourage you to come visit us again to see that change for yourself. We are constantly looking for ways to improve the purchasing experience for our customers and we do take these reviews very seriously. Thank you again.

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Edmark Chevrolet Cadillac Hummer

15700 Can Ada Rd (Cadillac)NampaID 83687

(208) 466-6000

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Edmark Chevrolet Cadillac Hummer

15700 Can Ada Rd (Cadillac)NampaID 83687

(208) 466-6000

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